Julia Valencia-McGuire
Napa,CA
Summary
Licensed Cosmetologist with over ten years of experience in high end spa and salon. Extremely personable and easy to work with. Knowledgeable in a wide array of esthetic and cosmetology services. Seeking a full or part-time position as a lead esthetician in a well established spa environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Licensed Esthetician
Napa Valley Massage And Wellness
01.2011 - 03.2020
- Fostered friendly, authentic and exceptional customer experience with an emphasis on transparency.
- Established and maintained an amiable and professional relationship with management and peers.
- Worked in tandem with clients to develop customized facial treatments to address specific skin care needs.
- Analyzed skin condition during a thorough visual and verbal consultation and made appropriate treatment and product recommendations.
- Maintained the cleanliness and welcoming appearance of the spa. Sterilized all equipment and surfaces for patient treatments according to State Board guidelines.
- Recommended appropriate retail products for at-home use.
- Effectively promoted seasonal products and treatment packages without being pushy.
- Stocked treatment rooms with proper supplies including ensuring laundry was done in a timely fashion.
- Turned over all treatment rooms appropriately for the next service by emptying trash/towel receptacles, making treatment beds and setting up necessary equipment/implements.
- Performed opening and closing tasks such as prepping and turning on/off steamers, towel warmers, lighting ambience and music/sound machines.
- Welcomed guests and offered refreshments.
- Ensured guests filled out appropriate questionnaires and advised staff of any changes to allergies, medications or lifestyle.
- Advised clients on proper but realistic home-care regimens based on their needs and lifetsyle.
- Educated patients on treatment options so they acted as partners in their care.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Trained new employees on spa expectations and duties.
- Trained new employees on seasonal service packages as well as on any new equipment or procedure according to spa standard or manufacturer recommendations.
- Assisted in booking and managing both individual and larger group reservations.
- Assured that VIP guests received any requested special accommodation for their experience.
- Recommended local amenities to out of town guests.
Salon Licensed Cosmetologist
Bloom Creative Hair Design
05.2011 - 05.2015
- Provided a full range of high end hair services in a well reputed busy salon environment.
- Demonstrated excellent customer service and rapport with clientele.
- Kept work areas, tools, and equipment clean and properly sanitized according to State Board requirements to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments and processed retail transactions.
- Attended continuing education and trade shows to stay up to date on skills, products and techniques
Education
Associate of Science - Cosmetology
Solano College
Cordelia, CA05.2011
Bachelor of Arts - Political Science, Human Rights
Bard College
Hudson, NY05.2006
Skills
- Makeup artistry
- Facial waxing
- Brow tinting
- Knowledge of a wide variety of body scrubs/wraps
- Experience with LED and ultrasonic devices
- Knowledgeable in sauna services
- Trained in hydrafacials both by manufacturer and spa
- Conversational and written Spanish
- Expertise in a plethora of spa treatments and offerings
Certification
BLS certified
Current CA state cosmetology license
Certified in hydrafacial
Languages
Spanish
Native or Bilingual
Timeline
Salon Licensed Cosmetologist
Bloom Creative Hair Design
05.2011 - 05.2015
Lead Licensed Esthetician
Napa Valley Massage And Wellness
01.2011 - 03.2020
Associate of Science - Cosmetology
Solano College
Bachelor of Arts - Political Science, Human Rights
Bard College
BLS certified
Current CA state cosmetology license
Certified in hydrafacial
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