Julia Vogel

• Enhanced customer satisfaction with timely order processing and shipping, ensuring accurate product delivery.
• Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
• Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
• Coordinated with team members for efficient inventory management, maintaining optimal stock levels and reducing backorders.

* Worked on daily percentage based productivity that was consistently met or exceeded.

• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.

• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Developed creative bar menus and drink recipes by researching emerging industry trends.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Explained daily specials and beverage promotions to exceed daily sales goals
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Mixed unique and interesting cocktails for customers, including bar specials.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Prepared garnishes by evenly slicing and pitting fruits.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Upheld strict regulations for safe alcohol service and food safety.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
• Participated in promotional events, representing the establishment positively while showcasing signature cocktails.

• Managed high volume dining periods with effective time management and strong multitasking abilities.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Conducted meetings with management to discus operational issues and develop ways to improve services.
• Oversaw daily operations of service team, delegated tasks, and trained new staff.
• Ensured compliance with food safety regulations by regularly reviewing proper food handling procedures with the serving team.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Answered customers' questions, recommended items, and recorded order information.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
• Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
• Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
• Enhanced customer experience by providing attentive and personalized service during their dining visit.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Worked a small kitchen while bartending. Made appetizers and sandwiches while tending a busy bar and seating area.

• Checked guests' identification before serving alcoholic beverages.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Served and waited on golf patrons.
• Brought in my regular customers to increase sales.

• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Checked guests' identification before serving alcoholic beverages.
• Answered customers' questions, recommended items, and recorded order information.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Inspected dishes and utensils for cleanliness.