Julia Wallinger
Seattle,WA
Summary
Compassionate professional skilled in emotional support and community engagement. Proven track record in safety monitoring and compliance assurance, driving participation in wellness programs to enhance residents' physical and mental health.
Overview
10
10
years of professional experience
Work History
Life Enrichment Assistant
Aegis Living
Seattle, Washington
11.2022 - Current
- Collaborated with team members to create a supportive community environment.
- Implemented wellness programs that encouraged physical and mental health activities.
- Coordinated transportation for residents to participate in off-site events and appointments.
- Maintained records of resident participation in activities for staff reference.
- Provided emotional support to residents during challenging times or transitions.
- Maintained accurate records of residents' attendance at programs and events.
- Monitored resident safety while participating in leisure activities.
- Ensured compliance with federal regulations regarding quality assurance standards related to life enrichment services.
- Developed meaningful relationships with residents through one-on-one visits and conversations.
- Developed daily activity plans based on resident interests and abilities.
- Created a positive environment by demonstrating respect for all individuals regardless of age, race or gender.
- Engaged volunteers from the community to assist with life enrichment programming.
- Implemented strategies designed to promote an active lifestyle among the elderly population living in the facility.
- Provided companionship, recreational activities, and emotional support to individuals with dementia.
- Encouraged participation in group activities such as arts and crafts, music therapy, bingo, exercise classes.
- Observed changes in behavior or physical condition of residents and reported any concerns to appropriate staff members.
Deli Helper Clerk
PCC Community Markets
Redmond, Washington
05.2016 - 10.2022
- Prepared deli meats and cheeses according to customer specifications.
- Maintained cleanliness and organization of the deli display case.
- Assisted customers with product selection and provided recommendations.
- Operated slicers and scales to ensure precise portioning of products.
- Adhered to food safety guidelines during food preparation and storage.
- Collaborated with team members to manage inventory levels efficiently.
- Trained new staff on proper procedures and customer service techniques.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Assisted customers with selecting products from the deli case or menu board.
- Rotated product on shelves to ensure freshness.
- Stocked shelves with fresh items daily.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Responded to customer questions regarding product availability.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Offered samples to promote and upsell specials.
Education
High School Diploma -
Bishop Blanchet Highschool
Seattle, WA06-1982
Skills
- Wellness program implementation
- Emotional support provision
- Activity coordination
- Safety monitoring
- Compliance assurance
- Community engagement
References
References available upon request.
Timeline
Life Enrichment Assistant
Aegis Living
11.2022 - Current
Deli Helper Clerk
PCC Community Markets
05.2016 - 10.2022
High School Diploma -
Bishop Blanchet Highschool