Hi, I’m
Julia Watson
Dalton,GA
Summary
Positive and diligent professional effective at promoting resident/customer satisfaction by address concerns, Talented business manager with demonstrated operational ,leadership skills and management skills. Offering 14 year of experience paired with excellent organizational and time management skills. Obtain knowledge and abilities to challenging role with potential for long-term career advancement and success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
years of professional experience
Work History
Meridian Property Management
Assistant Property Manager
08.2021 - Current
Job overview
- Managed over 50 Customer calls per day.
- Showed apartments to potential tenants and answered questions regarding community
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures
- Completed final move-out walk-throughs with tenants to identify required repairs
- Kept accurate records of all resident and tenant correspondence
- Inspected common areas for cleanliness and notified maintenance of overflowing trash
- Processed security deposit refunds
S&S Property Management
Assistant Manager
08.2019 - 08.2021
Job overview
- Familiar with One Site Property Management Software
- Familiar with Docusign and Bluemoon to create leasing documents
- Updating weekly reports concerning notices to vacate, vacancy reports, activity reports, etc.
- Process invoices using billing codes.
- Process application and screen for credit, income rental verification
- Schedule vendors to do workovers for paint, resurfacing, flooring, plumbing and other maintenance issues.
- Complete quarterly building and grounds inspections.
- Weekly Reports for Regional Managers and monthly reports for owners .
- Comply with all Fair Housing Laws.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Followed up on delinquent tenants and coordinated collection procedures
- Completed final move-out walk-throughs with tenants to identify required repairs
- Kept accurate records of all resident and tenant correspondence
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants
Belk Department Store
Visual Merchandising Manager
09.2016 - 08.2019
Job overview
- Communicated visual merchandising information and standards via in-store training and regular meetings.
- Helped stores adapt spaces to accommodate merchandise within spatial constraints and inventory storage availability.
- Innovated and simplified planograms and merchandising strategies to improve processes and results.
- Improved field teams' sales by coaching on merchandising techniques.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
- Managed merchandising standards and maintained consistency across distribution channels.
Belk's Department Store
Jewelry Department Manager
01.2015 - 08.2016
Job overview
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Macy's Department Store/ Lancôme Cosmetics
Cosmetics Business Manager
01.2011 - 01.2015
Job overview
- Managed team of 3 associates in cosmetics department to achieve and maintain highest standards of customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
- Maintained accurate inventory and sales records for department.
David's Bridal
Bridal Consultant
02.2005 - 12.2010
Job overview
- Specialize in assisting bride and bridesmaids in finding wedding gown
- Maintain and update client's personal information,
- Follow-up with bribe updating client personal file.
- Schedule appointment for bridal party include: bridesmaids, flower girls, maid of honor, and mother of bride
- Built customer loyalty and retention by delivering excellent shopping experiences
- Used in-store system to locate inventory and place special orders for customers
- Managed efficient cash register operations
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
Education
Bauder CollegeAtlanta, GA
Associate of Science from Fashion Design
Ashford UniversityClinton, LA
Bachelor of Science from Social Science
Skills
- Communication Skills
- Background Check Investigations
- Rent Pricing Optimization
- Problematic Skills
- Problem Solving Skills
- Microsoft Office
- Excellent Customer Service
- Project Management Skills
- Leadership Skills
- Multitasking Skills
- Excellent Communication
- Organizational skills
- Administrative experience
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Powerpoint
- Google Docs
- OneSite
- Yardi
- Google Suite
- Social media marketing
- Fair Housing regulations
- Analysis skills
- Resman Software
Timeline
Assistant Property Manager
Meridian Property Management
08.2021 - Current
Assistant Manager
S&S Property Management
08.2019 - 08.2021
Visual Merchandising Manager
Belk Department Store
09.2016 - 08.2019
Jewelry Department Manager
Belk's Department Store
01.2015 - 08.2016
Cosmetics Business Manager
Macy's Department Store/ Lancôme Cosmetics
01.2011 - 01.2015
Bridal Consultant
David's Bridal
02.2005 - 12.2010
Bauder College
Associate of Science from Fashion Design
Ashford University
Bachelor of Science from Social Science
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