Motivated and detail-oriented Administrative Assistant with a strong focus on delivering exceptional results, qualified with more than ten years of diverse experience. A passion for streamlining processes and improving efficiency. Experienced in managing databases, generating reports, and maintaining accurate records. Strong analytical skills and the ability to identify areas for improvement. Committed to providing exceptional support to enhance productivity. Seeking an opportunity to work as an Administrative Assistant to utilize my proficiencies and knowledge in a renowned organization.
Overview
19
19
years of professional experience
Work History
Executive Administrative Assistant
Legacy Group
11.2008 - Current
Coordinate and confirm calendar, schedule meetings over multiple time zones, coordinate conferences, special events, and catering.
Initiate court cases, and record financing statements with the Secretary of State.
Handle highly discreet, confidential, and sensitive information daily.
Serve as a liaison between manager, clients, and staff to receive and relay information.
Organize and maintain database, coordinate reports and other essential records.
Setup travel arrangements. Process invoices and expense reports.
Brief CEO on daily matters concerning meetings and appointments.
Meet with clients and potential clients to compile information.
Monitor administrative staff for proficient and effective performance.
Enter customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Maintain good rapport with clients and staff.
Admin/Payroll Administrator
Dignity Health/Robert Half
12.2022 - 05.2023
Coordinated required adjustments and ensured all proposed adjustments were approved prior to being processed.
Updated ServiceNow on inquiry specifics: date of inquiry, date action taken, date resolved, documents provided, and feedback received from the employee.
Kept daily metrics on open and resolved cases, grouped by divisions for distribution to the Division leader.
Accepted phone calls from employees who needed information on the breakdown of their overpayments, pay adjustments processed, and adjusted amount to be collected from remaining paychecks in 2022.
Packaged the employee response by providing a copy of the completed template, a copy of pay stubs, and a copy of the approved timecard.
Included any pay correction forms that were processed to adjust amounts owed and approved by managers.
Admin Coordinator
Safeworks (Parker Lynch)
12.2021 - 10.2022
Coordinated both domestic and international travel arrangements.
Scheduled meetings, and prepared documents.
Managed the budget and executive calendar.
Coordinated conferences, hotel, car rental, and special events.
Processed invoices and expense reports.
Screened candidates and administered assessments.
Processed new hire paperwork and assisted with onboarding.
Facilitated Nationwide acquisitions.
Ordered supplies and prepared mailing shipments.
Provided support as needed to other divisions.
Prepared reports for review.
Supervisory Admin Specialist
U.S. Department of Commerce
05.2020 - 09.2021
Coordinated both domestic and international travel arrangements
Scheduled meetings, and prepared documents
Managed the budget and executive calendar
Coordinated conferences, hotel, car rental, and special events
Processed invoices and expense reports
Screened candidates and administered assessments
Processed new hire paperwork and assisted with onboarding
Facilitated Nationwide acquisitions
Ordered supplies and prepared mailing shipments
Provided support as needed to other divisions
Prepared reports for review
Evaluated work performance of subordinates and made recommendations for outstanding performance recognition and/or disciplinary action
Found resources on vulnerabilities that assisted in populating vulnerability data
Oversaw personal property management; procured supplies, equipment, safety records, file maintenance; travel; space management; and other administrative services necessary for the efficient operation of the RCC
Initiated ways to improve production, and work processes, and/or to increase the quality of the work directed
Delegated work to subordinates based on the difficulty of the assignments and each employee's capabilities
Supervised a subordinate staff performed personnel, payroll, space, voice communications, and general administrative work
Directed, coordinated, and managed all administrative activities for the Regional Census Centers (RCC), included coordinating personnel management activities, time, and attendance reporting.
Admin Manager
The Collected Group
04.2018 - 04.2019
Researched and validated vulnerability data and populated new vulnerability entries
Compiled information for court cases, and workers comp claims
Processed off-cycle manual checks for terminations, and adjustments
Reviewed payroll entries for discrepancies, examined new hire files, edited timecards, added missing punches, and approved timecards
Calculated initial payments for salaried new hires, entered payroll batches, calculated & entered monthly bonuses
Supplied wage information for employment verifications, and employee information to Government agencies (e.g., head count)
Initiated payroll system access to upper management, enrolled hourly new hires in the time clock, and trouble-shot system issues
Audited CA payroll for meal break waiver forms, verified accrual balances, and entered time off requests
Reported new hire time and attendance
Trained, coached, instructed, and advised employees on payroll, administrative, and personnel matters.
Payroll Manager
Legacy Group
11.2008 - 03.2018
Redesigned client file process increased efficiency by 50% and generated an annual savings of approximately $20,000.00/year
Reviewed new hire paperwork, and set up new hires in the system
Initiated court cases, and recorded financing statements with the Secretary of State
Coordinated and confirmed calendar, and scheduled meetings over multiple time zones, conferences, special events, and catering
Answered phone, took detailed messages, screened calls, and greeted visitors and vendors
Handled highly discreet, confidential, and sensitive information daily
Served as a liaison between manager, clients, and staff to receive and relay information
Briefed manager on daily matters concerning meetings and appointments
Organized and maintained database, and coordinated reports and other essential records
Monitored administrative staff for proficient and effective performance
Maintained good rapport with clients and staff.
Talent Coordinator
The Cheesecake Factory
09.2005 - 08.2007
Provided executive level administrative support to both the VP and 12 recruiters in multiple time zones
Screened applicants interested in management positions
Initiated the background investigation process
Arranged conference calls, reserved conference rooms, catering, and special events
Maintained and created the job posting website for internal and external candidates
Conducted interviews and recruited individuals for employment positions
Performed other administrative tasks and back up support as required
Assisted with the coordination of Manager’s meetings, recorded and transcribed minutes
Prepared offer letters, assembled new hire packages that included benefit information, maintained a high level of confidentiality at all times
Organized travel arrangements arranged maintenance and equipment repair
Handled outgoing mail and correspondence like faxes, email, overnight shipments.
Skills
Multi-tasking
Attention to detail
Time management
Organization
Accuracy
Prioritization
Confidentiality
Administrative decision making
Judgment
Verbal communication
Written communication
Talent acquisition
Team building
Relationship building
G-Suite
Word
Excel
Outlook
PowerPoint
Web Navigation
Accomplishments
Successfully maintained a healthy work environment within the organization and contributed to the overall morale. Improved knowledge of advanced Admin and HR Practices.
Executive Administrative Assistant at Johnson & Johnson - Strategy & Business Services, Global ServicesExecutive Administrative Assistant at Johnson & Johnson - Strategy & Business Services, Global Services