Summary
Overview
Work History
Education
Skills
Timeline
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Julia Weinman

Coram,NY

Summary

Hi! My name is Julia Weinman I'm moving down to Mooresville NC from NY and would love to be apart of the Pet Smart team.

At Pets Warehouse, I excelled as a Shift Manager/Key Holder, leveraging my adept leadership and customer service skills to elevate team productivity and customer satisfaction. My strategic inventory management and effective staff training significantly contributed to operational efficiency and a positive store environment, showcasing my commitment to excellence and adaptability.

Overview

3
3
years of professional experience

Work History

Shift Manager/Key Holder

Pets Warehouse
09.2021 - Current
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
  • Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
  • Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
  • Ensured compliance with all company standards as well as local health and safety regulations during each shift.
  • Developed strong relationships with vendors ensuring timely deliveries of products essential for daily operations.
  • Collaborated with upper management on marketing initiatives to drive increased foot traffic and sales revenue.
  • Counted registers and cleaned and secured shop at end of shift.
  • Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

High School Diploma -

Longwood High School
Middle Island, NY
06.2023

Skills

  • Store maintenance
  • Effective Leadership
  • Employee Motivation
  • Policy Enforcement
  • Customer Service
  • Inventory Management
  • Drawer balancing
  • Decision-Making
  • Staff Training
  • Interpersonal Relations
  • Staff Management
  • Negotiation and Conflict Resolution
  • Computer Skills
  • Problem-Solving
  • Time Management
  • Excellent Communication
  • Organizational Skills
  • Adaptability and Flexibility
  • Interpersonal Skills
  • Professionalism

Timeline

Shift Manager/Key Holder

Pets Warehouse
09.2021 - Current

High School Diploma -

Longwood High School
Julia Weinman