Julia West
Summary
Highly motivated, dedicated and compassionate RN who has a lot of experience in various nursing areas. From working the floor, to overseeing up to a 144 bed facility and doing home care as well, I have truly been blessed in all that I have learned and been a part of. My passion is with geriatrics and health and wellness. I love hands on nursing as well as management positions. My calling is to help others and I am thankful to be able to do just that.
Overview
13
13
years of professional experience
Work History
RN Case Manager
Buckeye Health Plan
Columbus, Oh
09.2018 - 09.2022
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Educated patients and caregivers on healthcare protocols and processes.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Home Health RN Case Manager
Viaquest Home Health
Cincinnati, OH
03.2015 - 08.2018
- Evaluated patient histories, complaints, and current symptoms.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Monitored patient reactions after administering medications and IV therapies.
- Administered medications and treatments as prescribed by physicians.
- Elevated quality of care with ongoing professional development workshops and training sessions focused on evidence-based practices in home health nursing.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Advised and coached patients progressing from hospitals, rehab facilities, and other medical organizations to at-home treatment settings.
- Delivered after-hours care to patients based on strict role-call rotations.
- Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
ADON
Hillsprings
Springboro, OH
04.2013 - 02.2015
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Promoted a culture of safety within the facility, resulting in decreased incident rates and improved patient outcomes.
- Evaluated emerging trends in healthcare delivery models to identify opportunities for process improvements within the organization.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Evaluated work performance of [Number] nursing personnel to determine wage increases and implement discipline.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Planned and assigned workload to [Number]-person nursing staff to direct patient care.
- Reduced medication errors by conducting thorough medication administration audits and providing feedback to nursing staff.
- Performed rounds to observe care and interview staff, residents, and families.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients, ensuring optimal health outcomes.
Nurse Manager
Heritagesprings
West Chester, OH
05.2011 - 03.2013
- Implemented infection control measures, resulting in reduced incidence of hospital-acquired infections.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Established strong relationships with patients'' families, providing support and education throughout the treatment process.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Managed patients recovering from medical or surgical procedures.
- Educated family members and caregivers on patient care instructions.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Clinical Nursing Supervisor
Hawthorn Glen Senior Living Campus
Liberty Twp., OH
04.2009 - 02.2013
- Oversaw training, staffing and education of all nurses and [Type] staff.
- Reviewed charts weekly to complete quality control checks.
- Created educational materials for staff and patients.
- Served as a clinical resource to staff, patients and families.
- Performed head-to-toe physical assessments, prioritizing treatment and delegating assignments to maintain patient flows.
- Facilitated and attended interdisciplinary meetings to discuss patient care.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Successfully managed high-stress situations with calmness and effective decision-making abilities, ensuring uninterrupted patient care during emergencies.
Education
Associate of Science - Nursing
Cincinnati State Technical And Community College
Cincinnati, OH01.2009
Skills
- Intake and discharge
- Critical Thinking
- Chronic Disease Management
- Unit Oversight
- Patient Care Assessment
- Acute care expertise
- Documentation
- Preventive health
- Diabetes management
- Community Resource Referrals
- Training staff
- Nursing Performance Assessment
- Patient Care Oversight
- Wound Care
- Medication Management
- Patient and family advocacy
- Strong Clinical Judgment
- Compassionate and Caring
- Case Management
- Multidisciplinary Approach
Timeline
RN Case Manager
Buckeye Health Plan
09.2018 - 09.2022
Home Health RN Case Manager
Viaquest Home Health
03.2015 - 08.2018
ADON
Hillsprings
04.2013 - 02.2015
Nurse Manager
Heritagesprings
05.2011 - 03.2013
Clinical Nursing Supervisor
Hawthorn Glen Senior Living Campus
04.2009 - 02.2013
Associate of Science - Nursing
Cincinnati State Technical And Community College