Julia West
Summary
Highly motivated, dedicated and compassionate RN who has a lot of experience in various nursing areas. From working the floor, to overseeing up to a 144 bed facility and doing home care as well, I have truly been blessed in all that I have learned and been a part of. My passion is with geriatrics and health and wellness. I love hands on nursing as well as management positions. My calling is to help others and I am thankful to be able to do just that.
Overview
13
13
years of professional experience
Work History
RN Case Manager
Buckeye Health Plan
09.2018 - 09.2022
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Educated patients and caregivers on healthcare protocols and processes.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Home Health RN Case Manager
Viaquest Home Health
03.2015 - 08.2018
- Evaluated patient histories, complaints, and current symptoms.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Monitored patient reactions after administering medications and IV therapies.
- Administered medications and treatments as prescribed by physicians.
- Elevated quality of care with ongoing professional development workshops and training sessions focused on evidence-based practices in home health nursing.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Advised and coached patients progressing from hospitals, rehab facilities, and other medical organizations to at-home treatment settings.
- Delivered after-hours care to patients based on strict role-call rotations.
- Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
ADON
Hillsprings
04.2013 - 02.2015
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Promoted a culture of safety within the facility, resulting in decreased incident rates and improved patient outcomes.
- Evaluated emerging trends in healthcare delivery models to identify opportunities for process improvements within the organization.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Evaluated work performance of [Number] nursing personnel to determine wage increases and implement discipline.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Planned and assigned workload to [Number]-person nursing staff to direct patient care.
- Reduced medication errors by conducting thorough medication administration audits and providing feedback to nursing staff.
- Performed rounds to observe care and interview staff, residents, and families.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients, ensuring optimal health outcomes.
Nurse Manager
Heritagesprings
05.2011 - 03.2013
- Implemented infection control measures, resulting in reduced incidence of hospital-acquired infections.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Established strong relationships with patients'' families, providing support and education throughout the treatment process.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Managed patients recovering from medical or surgical procedures.
- Educated family members and caregivers on patient care instructions.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Clinical Nursing Supervisor
Hawthorn Glen Senior Living Campus
04.2009 - 02.2013
- Oversaw training, staffing and education of all nurses and [Type] staff.
- Reviewed charts weekly to complete quality control checks.
- Created educational materials for staff and patients.
- Served as a clinical resource to staff, patients and families.
- Performed head-to-toe physical assessments, prioritizing treatment and delegating assignments to maintain patient flows.
- Facilitated and attended interdisciplinary meetings to discuss patient care.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Successfully managed high-stress situations with calmness and effective decision-making abilities, ensuring uninterrupted patient care during emergencies.
Education
Associate of Science - Nursing
Cincinnati State Technical And Community College
Cincinnati, OH01.2009
Skills
- Intake and discharge
- Critical Thinking
- Chronic Disease Management
- Unit Oversight
- Patient Care Assessment
- Acute care expertise
- Documentation
- Preventive health
- Diabetes management
- Community Resource Referrals
- Training staff
- Nursing Performance Assessment
- Patient Care Oversight
- Wound Care
- Medication Management
- Patient and family advocacy
- Strong Clinical Judgment
- Compassionate and Caring
- Case Management
- Multidisciplinary Approach
Timeline
RN Case Manager
Buckeye Health Plan
09.2018 - 09.2022
Home Health RN Case Manager
Viaquest Home Health
03.2015 - 08.2018
ADON
Hillsprings
04.2013 - 02.2015
Nurse Manager
Heritagesprings
05.2011 - 03.2013
Clinical Nursing Supervisor
Hawthorn Glen Senior Living Campus
04.2009 - 02.2013
Associate of Science - Nursing
Cincinnati State Technical And Community College
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