Julia Wilhoit
Quincy,FL
Summary
Energetic Ophthalmic Technician with 7 years of experience providing chairside assistance for optometrists and ophthalmologist. Talented at performing patient medical history screenings and administering medications. Successful at managing a 30-50 patient caseload daily. Operational knowledge of complex ophthalmic equipment, including Auto Refractor,Goldman's Applanation Technique ,OCT ,VF ,Topography,IOL Master and Pachymetry.
Overview
22
22
years of professional experience
Work History
Ophthalmic Medical Technician
Palmer Eye Center
Tallahassee , FL
04.2023 - 07.2023
- Utilized specialized computer software programs for recording data entry into the Electronic Health Records system accurately.(NextGen Software)
- Ensured that all equipment was properly calibrated and maintained according to manufacturer guidelines.
- Communicated effectively with other healthcare professionals regarding patient care needs.
- Preforming pretesting such as AR,IOP Checks including Goldman's applanation and tonopen ,EOM ,Confrontational fields, Swinging light test for APD's.Checking VA and preforming refractions and Dilation
- Administering OCT,VF, IOL Master, Topography
Optical Sales Associate
Focal Pointe
Tallahassee, FL
04.2021 - 11.2021
- Applied knowledge of frames, lens designs, and materials to assist patients in selection of eyewear.
- Greeted customers and provided product information.
- Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication.
- Processed eyeglasses orders and monitored status to verify and notify patients for dispensing.
- Calculated insurance co-pays based on eligibility, prepared work orders for optical lab and verified, dispensed and adjusted eyeglasses.
- Maintained inventory and optical retail area to provide safe, clean, organized and inviting environment for patients and practice.
- Ordered lenses, frames and other optical supplies from vendors as needed.
Optometric Technician
Davis Optometry
Marianna, FL
07.2020 - 04.2021
- Scheduled appointments for patients according to their needs and preferences.
- Checked patient records for accuracy and updated them when necessary.
- Maintained a clean work environment by sterilizing instruments after each use.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Verified prescriptions written by doctors prior to filling orders.
- Administered diagnostic tests such as ophthalmoscopy, tonometry, and pachymetry.
General Manager of Food Service
Country Boys Restaurant
Quincy, FL
08.2012 - 12.2015
- Trained and supervised staff members in all aspects of restaurant operations.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
- Reviewed performance evaluations of employees on a regular basis in order to enhance their productivity levels.
- Assessed training needs of personnel regularly and conducted necessary training programs.
- Negotiated contracts with suppliers for purchasing food ingredients at the most competitive rates.
- Established effective communication between kitchen staff and wait staff to provide seamless service experience for guests.
- Managed inventory levels ensuring that adequate supplies are available at all times while minimizing waste.
- Maintained a safe working environment by conducting regular inspections, enforcing safety regulations, and responding promptly to any hazards or accidents.
Ophthalmic Medical Technician
Eye Associates Of Tallahassee
Tallahassee, FL
04.2012 - 08.2012
- Communicated effectively with other healthcare professionals regarding patient care needs.
- Ensured that all equipment was properly calibrated and maintained according to manufacturer guidelines.
- Utilized specialized computer software programs for recording data entry into the Electronic Health Records system accurately.
- Participated in continuing education courses related to Ophthalmic Medical Technician practice standards.
- Monitored patient progress during follow-up visits and reported any changes to the physician immediately.
- Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Conducted tonometry or tonography tests to measure intraocular pressure.
Optometric Technician
Eye-I Deals
Tallahassee, FL
12.2010 - 03.2012
- Maintained a clean work environment by sterilizing instruments after each use.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
- Verified prescriptions written by doctors prior to filling orders.
- Assisted patients in finding correct medications, eyeglasses and contact lenses.
- Assisted with lens and glasses creation and packaging.
- Documented patient care by charting patient condition and treatment in records.
- Communicated with patients to obtain and document medical histories.
Optometric Technician/Optical Technician
Eye Savers
Tallahassee, FL
06.2008 - 11.2010
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Conducted vision screenings using automated refraction technology.
- Helped fit contact lenses on customers per doctor's instructions.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Filed paperwork in accordance with HIPAA regulations and office protocols.
- Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Administered diagnostic tests such as ophthalmoscopy, tonometry, and pachymetry.
Warehouse Inventory Control Manager
Contractor's Depot
Eastpoint, FL
09.2007 - 05.2008
- Maintained accurate records of all incoming and outgoing shipments.
- Collaborated with purchasing staff to ensure timely ordering of necessary items.
- Managed relationships with vendors by negotiating contracts on behalf of the company.
- Maintained an organized storage area with adequate space for both current and future needs.
- Performed daily audits to identify errors in shipping and receiving documents or product labels.
- Developed and implemented inventory control systems to track materials, supplies, and finished products.
Server/ Bartender /Cleaner
Whip-poor-will Sportsmans Lodge
Quincy , FL
12.2005 - 09.2007
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Followed health safety guidelines when preparing and serving food products.
Optometric Technician/Optical Technician
North Florida Eye Center
Port St. Joe , FL
12.2003 - 12.2005
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Ensured that all medical equipment was functioning properly before use.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Verified prescriptions written by doctors prior to filling orders.
- Assisted patients in finding correct medications, eyeglasses and contact lenses.
- Communicated with patients to obtain and document medical histories.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
Optometric Technician/Optical Assistant
Pearle Vision
Athens, WI
09.2001 - 11.2003
- Scheduled appointments for patients according to their needs and preferences.
- Answered phone calls from customers inquiring about services offered by the practice.
- Checked patient records for accuracy and updated them when necessary.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Administered diagnostic tests such as ophthalmoscopy, tonometry, and pachymetry.
- Documented patient care by charting patient condition and treatment in records.
- Communicated with patients to obtain and document medical histories.
Education
GED -
Athens Technical College
Athens, GA12-2001
Skills
- Electronic Health Records Management
- Medical History Taking
- Ocular measurements
- Medical history obtainment
- Equipment Calibration
- Ophthalmology testing
- Preliminary testing
- Self Motivation
- Relationship Building
- Multitasking
- Teamwork and Collaboration
- Instrument Sterilization
- Organizational Skills
- Written Communication
Timeline
Ophthalmic Medical Technician
Palmer Eye Center
04.2023 - 07.2023
Optical Sales Associate
Focal Pointe
04.2021 - 11.2021
Optometric Technician
Davis Optometry
07.2020 - 04.2021
General Manager of Food Service
Country Boys Restaurant
08.2012 - 12.2015
Ophthalmic Medical Technician
Eye Associates Of Tallahassee
04.2012 - 08.2012
Optometric Technician
Eye-I Deals
12.2010 - 03.2012
Optometric Technician/Optical Technician
Eye Savers
06.2008 - 11.2010
Warehouse Inventory Control Manager
Contractor's Depot
09.2007 - 05.2008
Server/ Bartender /Cleaner
Whip-poor-will Sportsmans Lodge
12.2005 - 09.2007
Optometric Technician/Optical Technician
North Florida Eye Center
12.2003 - 12.2005
Optometric Technician/Optical Assistant
Pearle Vision
09.2001 - 11.2003
GED -
Athens Technical College
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