Julia Williams
Summary
Dedicated healthcare worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Looking to further my education in business to gain a broader world view and branch out of medical field. My long term goals include, but are not limited to, attending a law program.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
MRI Tech Aide/Patient Care Representative
Shields MRI
09.2018 - 08.2022
- Maintained accurate records of patient history through detailed documentation.
- Provided compassionate support to patients during difficult situations, offering emotional reassurance while maintaining a professional demeanor.
- Screened patients for MRI Clearance and obtained any needed documents to clear implants.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Aided in maintaining a clean environment, performing housekeeping tasks such as laundry, tidy spaces, and ensuring the table is set up per scan type.
- Collaborated with doctors on site to develop personalized care plans for each patient''s specific needs.
- Interacted with patients by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Coordinated and scheduled appointments.
- Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Trained new staff on filing, phone etiquette and other office duties.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
MRI Tech Aide/Patient Care Representative
Shields MRI
07.2018 - Current
- Maintained accurate records of patient history through detailed documentation.
- Provided compassionate support to patients during difficult situations, offering emotional reassurance while maintaining a professional demeanor.
- Screened patients for MRI Clearance and obtained any needed documents to clear implants.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Aided in maintaining a clean environment, performing housekeeping tasks such as laundry, tidy spaces, and ensuring the table is set up per scan type.
- Collaborated with doctors on site to develop personalized care plans for each patient''s specific needs.
- Interacted with patients by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Coordinated and scheduled appointments.
- Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Trained new staff on filing, phone etiquette and other office duties.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Education
Associate of Arts - Social Sciences
Massasoit Community College
Brockton, MA 09.2017 - 05.2020
Skills
- Reliability and punctuality
- Data entry proficiency
- Organizational expertise
- Time Management
- Dedicated Team Player
- Resourceful
- Positive Attitude
- Strong Problem Solver
- Complex Problem-Solving
Timeline
MRI Tech Aide/Patient Care Representative
Shields MRI
09.2018 - 08.2022
MRI Tech Aide/Patient Care Representative
Shields MRI
07.2018 - Current
Associate of Arts - Social Sciences
Massasoit Community College
09.2017 - 05.2020
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