Julia Williamson
Murrieta,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Retail Associate
Burlington
08.2020 - Current
- Unloaded pallets and deliveries and organized products in receiving.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, rollers, carts, and z-racks during the receiving process.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
- Bolstered overall back of house performance by routinely cross-training in other departments to develop a comprehensive understanding of company operations and support colleagues as needed.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked, tagged and displayed merchandise as required.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Helped customers complete purchases and join reward programs.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
Education
No Degree - Liberal Arts And Sciences
Mt San Jacinto College
San Jacinto, CAHigh School Diploma -
Vista Murrieta High School
Murrieta, CA06.2019
Skills
- Reliability and punctuality
- Positive and engaging demeanor
- Cash Register Operation
- Customer Engagement
- Product Merchandising
- Teamwork and Collaboration
- Problem-Solving
- Stocking and Receiving
- Flexible Schedule
- Fitting room maintenance
Timeline
Retail Associate
Burlington
08.2020 - Current
No Degree - Liberal Arts And Sciences
Mt San Jacinto College
High School Diploma -
Vista Murrieta High School