Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
10
10
years of professional experience
Work History
Bookkeeper
Freeport Garage Door
04.2019 - Current
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Developed strong client relationships for improved customer satisfaction and repeat business.
Resolved customer concerns, fostering trust and enhancing brand reputation.
Conducted market research to identify emerging trends and customer preferences.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Store Manager/Director of Visual Merchandising
Emma Rose
05.2022 - 06.2024
Maximized performance by monitoring daily activities and mentoring team members.
Analyzed sales trends to adjust inventory orders for improved turnover.
Assisted with hiring, training and mentoring new staff members.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Rotated merchandise and displays to feature new products and promotions.
Managed inventory control, cash control, and store opening and closing procedures.
Designed captivating window displays by incorporating seasonal themes and trends.
Enhanced shopper engagement by creating interactive displays that encouraged product exploration.
Researched industry trends by analyzing competitor displays and customer preferences.
Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
Assistant Store Manager
Reign
08.2018 - 04.2019
Executed merchandising strategies for increased product visibility and sales.
Analyzed sales data for informed decision-making on product placement.
Conducted regular audits for accurate stock levels, reducing excess inventory.
Strengthened customer loyalty with personalized interactions and follow-ups.
Guided team members through challenges with clear communication and support.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assistant Store Manager
Vanilla Sky
04.2016 - 08.2018
Executed merchandising strategies for increased product visibility and sales.
Conducted regular audits for accurate stock levels, reducing excess inventory.
Strengthened customer loyalty with personalized interactions and follow-ups.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Merchandising Intern
Ghurka
03.2016 - 09.2016
Coordinated with suppliers to streamline product delivery processes.
Analyzed sales trends by conducting market research to identify popular product categories.
Maximized sales potential through effective use of retail space planning tools catering to specific demographics.
Set up promotional events showcasing new products successfully stimulating interest among shoppers.
Developed strong relationships with vendors and suppliers to facilitate efficient communication channels and streamline product delivery processes.
Developed cost estimating spreadsheets to effectively estimate overall production costs.
Documented sample information accurately for tracking.
Sales Associate
Victoria's Secret & PINK
01.2015 - 04.2016
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate of Arts - Fashion Merchandising
LIM College
New York, NY
05-2017
Skills
Invoice processing
Payroll processing
Quickbooks
Spreadsheet tracking
Exceptional organization
Customer relations
Inventory tracking
Vendor management
Microsoft office
Time management
Proactive and Self-motivated
Relationship building
Timeline
Store Manager/Director of Visual Merchandising
Emma Rose
05.2022 - 06.2024
Bookkeeper
Freeport Garage Door
04.2019 - Current
Assistant Store Manager
Reign
08.2018 - 04.2019
Assistant Store Manager
Vanilla Sky
04.2016 - 08.2018
Merchandising Intern
Ghurka
03.2016 - 09.2016
Sales Associate
Victoria's Secret & PINK
01.2015 - 04.2016
Associate of Arts - Fashion Merchandising
LIM College
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