Overview
Work History
Education
Skills
Timeline
Generic

Julia Woods

Shawnee,KS

Overview

9
9
years of professional experience

Work History

Store Manager

Mattress Firm
Overland Park, KS
04.2022 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.

Assistant Store Manager

Sears Home & Life
Overland Park, KS
03.2019 - 02.2020
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.

Store Manager

Mattress Firm
Kansas City, MO
03.2016 - 03.2019
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.

Education

Bachelor of Arts - American History

Marshall University
Huntington, WV
05-2012

Skills

  • Personnel development
  • Revenue Generation
  • Customer Service Management
  • Store Merchandising
  • Shift Scheduling
  • Store operations oversight
  • Employee Training
  • Competitor Monitoring
  • Team Development
  • Sales Strategies

Timeline

Store Manager

Mattress Firm
04.2022 - Current

Assistant Store Manager

Sears Home & Life
03.2019 - 02.2020

Store Manager

Mattress Firm
03.2016 - 03.2019

Bachelor of Arts - American History

Marshall University
Julia Woods