Julia Yudich
Marysville,WA
Summary
Dynamic esthetician with a proven track record at Luscious Beauty, excelling in customer service and relationship management. Skilled in spa management and attention to detail, I enhanced client satisfaction through personalized care and innovative services, while boosting revenue by identifying new business opportunities. Committed to maintaining a clean and safe environment.
Overview
15
15
years of professional experience
Work History
Esthetician
Luscious Beauty
Lynnwood, WA
12.2018 - Current
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Welcomed clients arriving for appointments.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Maintained daily, monthly, and quarterly records of costs and revenue.
- Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
Personal Banker
Chase Bank
Lynnwood, WA
08.2014 - 07.2017
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Promoted financial products by maintaining excellent service offering knowledge.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
Sales Associate
Best Buy
Everett, WA
10.2012 - 07.2014
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Merchandise Associate
Sears
Everett, WA
09.2010 - 04.2014
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Greeted, serviced, and thanked all customers.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated signage and price tags to reflect current sales.
- Assisted in the training and development of new associates, fostering a positive team environment.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Created visual displays to highlight new and featured products.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
Education
Esthetician -
Evergreen Beauty College
Everett, WA09.2018
Skills
- Customer service
- Multitasking and organization
- State licensed esthetician
- Relationship building and management
- Retail sales
- Supply management
- Consultative sales strategies
- Attention to detail
Languages
Russian
Native or Bilingual
Timeline
Esthetician
Luscious Beauty
12.2018 - Current
Personal Banker
Chase Bank
08.2014 - 07.2017
Sales Associate
Best Buy
10.2012 - 07.2014
Merchandise Associate
Sears
09.2010 - 04.2014
Esthetician -
Evergreen Beauty College
Similar Profiles
Brittlyn BarnettBrittlyn Barnett
Cosmetologist at Luscious Beauty Boutique and Day SpaCosmetologist at Luscious Beauty Boutique and Day Spa
Leanne KengLeanne Keng
Eyelash Technician at Leanne's Luscious LashesEyelash Technician at Leanne's Luscious Lashes
Teresa VanDykeTeresa VanDyke
Lash Technician/owner at Teresas Luscious LashesLash Technician/owner at Teresas Luscious Lashes