Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Zayas

Executive Administrative Assistant
Pennsauken

Summary

Dynamic Executive Administrative Assistant with a proven track record at Evans Pest Control, excelling in invoice reconciliation and enhancing organizational efficiency. I foster strong relationships and implement innovative policies, ensuring optimal operations and a collaborative work environment.

Furthermore you will discover that I am a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. I am pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

27
27
years of professional experience

Work History

Executive Administrative Assistant

Evans Pest Control
07.2022 - Current
  • Handled administrative tasks such invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and updated schedules for executives.
  • Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
  • Creating contracts tailored for residential and commercial accounts
  • Engaging with marketing team for strategic business expansion opportunities
  • Enhancing organizational community engagement
  • Integrating new hires
  • Developing and enforcing innovative company policies
  • Tracking and overseeing employee time off
  • Debt recovery for both residential and commercial accounts
  • Networking and establishing connections with potential clients
  • Managing company vehicle maintenance and repair
  • Collecting Evans Investment Group rental revenue
  • Managing, renewing, and terminating lease agreements
  • Showing properties
  • Coordinating repairs across numerous properties

Ophthalmic Technichian

ReFocus Eye Health
02.2025 - Current
  • Conducting preliminary exams encompassing acquisition of comprehensive and precise patient histories (meeting MIPPS requirements), evaluation of both distance and near vision, glare testing, applanation tonometry, stereo testing, lensometry, auto refractions, color vision assessment.
  • Conduct comprehensive testing including visual fields, optic nerve and retina OCTs, photos, Shirmer's, TearLab, and biometry.
  • Managed retrieval and response to patient messages through phone and portal access. Provided clear instructions to patients, enhancing understanding of treatment protocols. Processed and printed glass prescriptions efficiently for timely patient care. Facilitated medication refills, ensuring adherence to prescribed regimens. Obtained reports from referred doctors and retrieved relevant test results promptly.
  • Executed thorough accounting of clinical supplies and ensured timely stock rotation as required.
  • Cultivate and sustain relationships with Drug Reps for latest products and patient programs.


Ophthalmic Technician

Kresloff Eye Associates
07.2023 - 12.2024
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Enhanced clinic operations by assisting with patient scheduling, billing, and recordkeeping.
  • Ensured accuracy in diagnostic measurements by regularly calibrating ophthalmic instruments according to manufacturer guidelines.
  • Reduced wait times for patients by efficiently managing appointment schedules and coordinating with other staff members.
  • Increased clinic efficiency by cross-training in administrative tasks, providing versatile support to team.
  • Improved early detection of eye diseases by skillfully conducting retinal imaging, facilitating timely intervention.
  • Assessed visual acuity using various testing methods such as Snellen charts or autorefractors, contributing to accurate diagnoses.
  • Skillfully performed tonometry tests to measure intraocular pressure, assisting in the early detection of glaucoma.
  • Assisted in minor ophthalmic surgeries, ensuring safe and sterile environment for optimal patient outcomes.
  • Streamlined inventory management processes, reducing waste while maintaining necessary supplies for daily operations.
  • Optimized clinic efficiency by maintaining up-to-date knowledge of ophthalmic technology advancements and best practices.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Instilled anesthetic drops and assisted in laser treatments and minor procedures.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.

Lead Ophthalmic Technician

Philadelphia Eye Associates
11.2010 - 07.2022
  • Promoted a safe work environment by adhering to strict sterilization protocols and infection control measures during all procedures.
  • Developed strong relationships with vendors, negotiating favorable contracts on supply purchases that reduced overall costs without sacrificing quality or service levels.
  • Updated patient records with accurate diagnostic test results, enabling informed decision-making by medical professionals regarding treatments or interventions.
  • Collaborated with interdisciplinary teams to develop effective treatment plans tailored to each patient''s unique needs.
  • Performing preliminary exams including, obtaining complete and accurate patient histories (meeting MIPPS requirements), visions both distance and near, glare testing, applanation tonometry, stereo testing, lensometry, auto refractions, color vision.
  • Perform appropriate testing such as visual fields, optic nerve and retina OCTs, photos, Shirmer's, TearLab, biometry, immersion, ITrace, topography.
  • Assist Doctors in minor procedures such as lasers (SLT, PI, Yag Caps, focal) and opertorium (lesions, chalazions) correctly labeling and sending for pathology, preparing patients for cosmetic procedures (fillers, botox, skin care.)
  • Managed surgical scheduling across multiple doctors, enhancing operational flow. Secured PATs and clearances, ensuring readiness for procedures. Booked surgical appointments with facilities to align resources. Effectively communicated key compliance information to all parties involved.
  • Aided drug studies by organizing patient groups and ensuring precise timing of drop installations. Conducted blood pressure measurements and performed phlebotomy as necessary for data collection.
  • Front Desk (when needed) checking patients out and making the proper appointment for the next office visit, facilitating appointments elsewhere for specialty Doctors.
  • Maintained accurate accounting of clinical supplies and effectively rotated stock as necessary. Introduced innovative inventory management system to streamline supply tracking processes.

Lead Ophthalmic Technician

Keystone Eye Associates
11.2004 - 11.2010
  • Streamlined clinic operations through effective coordination with medical staff, resulting in smoother appointments and increased patient satisfaction.
  • Provided comprehensive training for junior technicians, fostering a supportive learning environment and improving overall team performance.
  • Facilitated open communication among team members, fostering collaboration between departments that resulted in improved productivity across various functions within the practice.
  • Served as a trusted resource for patients, addressing questions or concerns regarding eye health in an approachable and knowledgeable manner.
  • Evaluated the performance of junior technicians, providing constructive feedback and strategies for improvement to enhance their skills and professional growth.
  • Assisted in minor surgical procedures, ensuring smooth operations and optimal outcomes for patients.
  • Contributed to practice growth by identifying opportunities for process improvements and implementing changes that led to increased efficiency in daily operations.
  • Efficiently managed inventory of diagnostic equipment, ensuring timely maintenance and minimizing downtime.
  • Improved patient care by conducting thorough diagnostic tests and accurately interpreting results for ophthalmologists.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
  • Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Measured and recorded visual acuity and color vision testing.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Functioned as temporary office manager throughout company merger, organizing employee schedules for various offices, verifying payroll accuracy, managing thorough PTO records for employees.
  • Scribing for multiple Doctors

Correctional Officer

City Of Philadelphia
05.1998 - 05.2003
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Supervising up to 84 maximum security inmates at once
  • Coordinated meal and medication distribution processes from initiation to completion.
  • Transporting inmates both within and outside of the facility to seek medical attention as needed.
  • Achieving precise count of all inmates in assigned area
  • Mitigating hostile situations among inmates utilizing acquired training techniques

Education

High School Diploma -

William Bodine High School For International Affairs
Philadelphia, PA

No Degree - Medical Assistant

Delaware Vally Academy
Philadelphia, PA
05.2001 -

Skills

Vision testing

Timeline

Ophthalmic Technichian

ReFocus Eye Health
02.2025 - Current

Ophthalmic Technician

Kresloff Eye Associates
07.2023 - 12.2024

Executive Administrative Assistant

Evans Pest Control
07.2022 - Current

Lead Ophthalmic Technician

Philadelphia Eye Associates
11.2010 - 07.2022

Lead Ophthalmic Technician

Keystone Eye Associates
11.2004 - 11.2010

No Degree - Medical Assistant

Delaware Vally Academy
05.2001 -

Correctional Officer

City Of Philadelphia
05.1998 - 05.2003

High School Diploma -

William Bodine High School For International Affairs

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Julia ZayasExecutive Administrative Assistant