Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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JULIA A DEPASQUALE

6833 North Tonty Avenue, Chicago,IL

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Loyal DHL member for twelve years, with over twenty years' experience in the aviation industry.

Offering a comprehensive background in Crew Resource Management, transportation operations, Security and Customer Service.

Experience exceeding eighteen years learning, teaching, and adhering to federal regulations associated with all positions held.

Annual emergency, safety and security training with all positions held.

Overview

19
19
years of professional experience

Work History

Security and Operational Resilience Specialist

DHL Global Forwarding
11.2019 - Current
  • Experience with MITs/freight investigations
  • Monitored use of data files and regulated access to protect secure information
  • Business Continuity Management Lead for 2020; performed risk analyses to identify appropriate security countermeasures.
  • Experience with TSA compliance; TSA Trainer for over 500 employees

Handling Quality Specialist

DHL Global Forwarding
06.2018 - 11.2019
  • Assist with all audits at the station including internal, external, customer, and security audits
  • Document change control, including this year's process change for multiple new Screening procedures
  • Work with internal customers to ensure processes properly documented and adhered to

Air Export Gateway Supervisor

DHL Global Forwarding
03.2017 - 06.2018
  • Directed, provided guidance, and monitored performance of ten Gateway agents moving freight to international destinations
  • Led daily meetings discussing KPI performance, processes, and safety issues

Air Export Gateway Agent

DHL Global Forwarding
08.2012 - 03.2017
  • Negotiated best rates and transit times with air carriers for international freight through Chicago

First Officer

Republic Airways
03.2010 - 04.2012
  • All aircraft operations from takeoff to landing
  • Ensured adherence to all FAA rules and regulations
  • Collaborated with law enforcement officials to deliver timely support as necessary

Certified Flight Instructor

J.F. Aviation
07.2005 - 08.2007
  • Educated students on single-engine flight and basic mechanics, applying a variety of instructional techniques
  • Created and implemented written and oral assessments

Education

Bachelor of Science - Aviation Management

Lewis University
Romeoville, IL
05.2004

Skills

  • First Aid and CPR certified
  • Fluent in ExWorks XTC, CargoMatrix, and CargoWise1 systems
  • Five years as Facility Security Coordinator TSA, three years Security program head
  • Highly organized and detail-oriented, team player
  • Committed to Quality Assurance in all aspects
  • Sharp interpersonal and negotiation skills

Affiliations

  • Certified Supervisory Academy Graduate, DGF 2023
  • Safety Champion, DHL ORD Safety Committee

Timeline

Security and Operational Resilience Specialist

DHL Global Forwarding
11.2019 - Current

Handling Quality Specialist

DHL Global Forwarding
06.2018 - 11.2019

Air Export Gateway Supervisor

DHL Global Forwarding
03.2017 - 06.2018

Air Export Gateway Agent

DHL Global Forwarding
08.2012 - 03.2017

First Officer

Republic Airways
03.2010 - 04.2012

Certified Flight Instructor

J.F. Aviation
07.2005 - 08.2007

Bachelor of Science - Aviation Management

Lewis University

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JULIA A DEPASQUALE