Julia Flak
Lake Zurich,IL
Summary
College student majoring in communications with a minor in sociology, demonstrating strong academic performance and a commitment to excellence. Skilled in time management, collaboration, and problem-solving, with experience in sales, customer service, and logistics coordination. Bilingual in Polish and English, ready to apply skills to diverse projects and opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Development Representative
QCSS Smartcenter
Deer Park, IL
05.2025 - 08.2025
- I gained strong product knowledge to effectively communicate benefits, make outbound calls, set appointments, and handle customer questions.
- I managed a high volume of leads with timely follow-ups and participated in sales meetings to share insights and improve strategies.
- My feedback from customer interactions helped shape future product enhancements.
Logistics Coordinator
Breitling USA
Lombard, IL
05.2024 - 08.2024
- Prepared and packaged high-end watches for subcontractor shipments, ensuring secure and quality packaging.
- Coordinated logistics operations for luxury watch distribution across North America.
- Verified completeness and accuracy of all related documentation before shipment.
- Maintained strong attention to detail and organization to ensure efficient operations and minimize errors.
Tanning Consultant
LA TAN
Lake Zurich, IL
01.2024 - 08.2024
- I provided personalized customer service by educating clients on tanning options, skin care products, and safety guidelines to help them achieve their desired results.
- I consistently exceeded monthly sales goals by selling lotions and memberships.
- My responsibilities included checking the customer in, maintaining a clean and welcoming environment, handling sales transactions, and promoting membership packages.
Receptionist
Second Nature Salon
Lake Zurich, IL
07.2021 - 08.2023
- Managed front desk operations, enhancing customer experience through effective communication.
- Welcomed guests, ensuring friendly and professional interactions.
- Multitasked reception and salon support duties in fast-paced environment.
- Demonstrated strong attention to detail while managing multiple responsibilities.
Sales Associate
TJ Maxx
Lake Zurich, IL
10.2020 - 01.2021
- Served as cashier and restocked merchandise during holiday season.
- Assisted shoppers in locating items and addressed inquiries promptly.
- Maintained a welcoming environment to enhance customer experience.
- Supported efficient store operations during peak retail period.
Education
Bachelor of Arts - Organizational Corporate Communication
Northern Illinois University
DeKalb, IL05-2027
Skills
- Effective communication
- Customer service and support
- Sales strategies
- Logistics coordination
- Relationship management
- Time management
- Team collaboration
- Bilingual communication
Certification
Driver's License, Present
Languages
Bilingual
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native/ Bilingual
Polish
Native/ Bilingual
Timeline
Sales Development Representative
QCSS Smartcenter
05.2025 - 08.2025
Logistics Coordinator
Breitling USA
05.2024 - 08.2024
Tanning Consultant
LA TAN
01.2024 - 08.2024
Receptionist
Second Nature Salon
07.2021 - 08.2023
Sales Associate
TJ Maxx
10.2020 - 01.2021
Bachelor of Arts - Organizational Corporate Communication
Northern Illinois University