Summary
Overview
Work History
Education
Skills
Timeline
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Juliah Tolman

College Station,TX

Summary

Customer-focused candidate eager to put communication and interpersonal skills into practice. Trainable and committed to creating a warm and inviting atmosphere.

Overview

1
1
year of professional experience

Work History

Hostess

Italian Villa Allen
07.2022 - 06.2023
  • Answered customer questions about hours, seating, and menu information.
  • Balanced responsibilities such as greeting guests and seating them at their preferred location, updating reservation logs, preparing tables for large parties, and working as part of a team.
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout their dining experience.
  • Harmonized with the wait staff team by helping with their responsibilities of getting bread and drinks, checking out guests, and clearing dishes to prioritize customer satisfaction on busy days.
  • Maintained a clean, organized, and sanitary workspace throughout shifts by tidying and washing down surfaces in any spare moment.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Used cash registers and credit card machines to cash out customers.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
  • Answered customer questions and informed of accurate wait times.
  • Demonstrated excellent problem-solving to accommodate customer needs (ie adapting seating for those with disabilities or unexpected party increases).

Assistant Teacher

Wisteria Preschool
02.2023 - 06.2023
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Provided a consistent positive attitude and readiness to solve problems to improve stability in the classroom.
  • Worked to be attentive to each child to build a safe and loving environment.

Education

College Station High School
College Station, TX
05.2025

Skills

  • Customer Service
  • Problem-Solving
  • Interactive communication skills
  • Team Collaboration
  • Cleaning and sanitation
  • Positive Environment
  • Detail Oriented
  • Patience and Empathy
  • Phone Etiquette

Timeline

Assistant Teacher

Wisteria Preschool
02.2023 - 06.2023

Hostess

Italian Villa Allen
07.2022 - 06.2023

College Station High School

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Juliah Tolman