Julia K. Blair
Summary
Creative and engaging Account Manager bringing twenty plus years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success. I’m a goal-driven account management, sales and customer service professional, experienced working in fast-paced, high-energy environments. I have strong organizational and interpersonal skills and always work with integrity. I have over 20 years of experience working directly with clients to service accounts. Successful at increasing revenue with new accounts while maintaining relationships with existing ones. Focused on managing accounts systematically to maximize revenue. Dedicated professional successful at introducing new products and expanding network connections.
Overview
27
27
years of professional experience
Work History
Account Manager
Blair Safety Services Inc
04.2010 - Current
- Maintain and manage existing accounts, as well as prospect for new business
- Branding and Marketing including social networks
- Built and maintain company website
- Built and maintained productive relationships with customers and internal partners.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
Office Manager
Coyote Ridge Nursery
01.2009 - 01.2011
- Answered all incoming calls
- Processed orders and updated client information in CRM
- Daily customer service
- Acted as liaison between customers and field personnel
- Helped owners with day to day tasks
Sales Account Manager
RMI Laser
10.2007 - 10.2008
- Industrial Marking Lasers
- Maintained and managed existing accounts, as well as prospected for new business
- Sourced leads through trade magazines, Internet, and information located in an existing database
- Developed and managed new marketing campaigns
- Traveled for trade shows and live demonstrations when needed.
Inside Sales/ Account Manager
Verifore / SilverPlume, Insurance
03.2006 - 04.2007
- Industry Software
- High volume cold call prospecting, appointment setting and demonstration of product
- Maintained and grew new and existing accounts.
Admissions Representative
Westwood College
03.2005 - 01.2006
- Online Learning
- Sold educational programs from inbound calls
- Provided service to all inquiries into the college
- As well as follow-up on contacts who had requested information
- Interviewed and qualified candidates for admission into the college and assisted them with program selection
- Assisted students with appropriate enrollment paperwork, including all financial and educational documents
- Managed each student I enrolled, to make sure they attended class and were successful.
List Conditioner/Inside Sales
Qgenisys/Wideforce
01.2001 - 01.2003
- Worked remotely as a list conditioner, confirming and cleaning of data on given lists
- Advanced to sales, including cold calling and presentations of various products.
Owner/Operator
Vision Creations
01.1996 - 01.2000
- Managed all customer interaction with my retail accounts
- Accounts were located over three states, including Colorado, Utah and Wyoming
- Purchased materials from multiple wholesale outlets
- Provided all customer service from direct sales to retail accounts
Avelli Brands
- 6-11 to 12-12
- Account Management / Sales
- Maintain and manage existing accounts, as well as prospect for new business
- Work independently from remote office
- Answer incoming calls, process orders
- Responsible for acquiring and developing distribution within the independent retail channel to achieve 50% growth
- Travel for trade shows
Education
Some College (No Degree) -
Cherry Creek High School
Red Rocks Community College
Skills
- Opportunities Identification
- Strategic Account Planning
- CRM Software
- Relationship Building
- Verbal and Written Communication
- Account Management
- Acquisition and Retention Strategies
- Business Development
- Customer Service
- Qualifying Leads
- Problem-Solving
- Client Meetings
- Customer Relationships
- Time Management
- Regional Accounts
- Microsoft Office
- Sales Force Training
- Competitive Product Reviews
- Revenue Growth
- Order Processing
- Report Writing
- Persuasive Negotiations
- Strategic Outreach
- Sales Solutions
- Issue Resolution
- Overcoming Objections
- Teamwork and Collaboration
- Project Management
- Sales Development
- Key Account Generation
- Sales Techniques
- Customer Training
- Team Training and Motivation
- Upsell Opportunities
- Revenue Retention
- Strong Lead Development Skills
- Excellent Communication Skills
- Documentation and Reporting
- Internet Savvy
- Sales Meetings and Orientations
- Business Needs Assessment
- Preparing Contracts
- Sales Forecasting
- Acquiring New Customers
- Lead Generation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everything should be as simple as it is, but not simpler.
Albert Einstein
Timeline
Account Manager
Blair Safety Services Inc
04.2010 - Current
Office Manager
Coyote Ridge Nursery
01.2009 - 01.2011
Sales Account Manager
RMI Laser
10.2007 - 10.2008
Inside Sales/ Account Manager
Verifore / SilverPlume, Insurance
03.2006 - 04.2007
Admissions Representative
Westwood College
03.2005 - 01.2006
List Conditioner/Inside Sales
Qgenisys/Wideforce
01.2001 - 01.2003
Owner/Operator
Vision Creations
01.1996 - 01.2000
Avelli Brands
Some College (No Degree) -
Cherry Creek High School
Red Rocks Community College