I'm a dedicated Correctional Officer with management, employee supervision, and motivational leadership experience along
with a solid background managing inmate populations and maintaining security protocols. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and inmates. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Correctional Officer
California Department of Corrections and Rehabilitation
11.2017 - Current
Supervision and Control - Directly supervising inmates in various areas of the facility, including housing units, work details, and during meals, recreation, and other activities.
Security and Safety - Maintaining security within the facility by patrolling grounds, inspecting for contraband, and ensuring the safety of staff, inmates, and visitors.
Enforcement - Enforcing rules and regulations governing inmate conduct and promoting acceptable attitudes and behavior.
Emergency Response - Responding to emergencies, including disturbances, fights, and medical emergencies, using appropriate de-escalation and use of force techniques.
Reporting and Documentation - Maintaining accurate records of inmate conduct, incidents, and investigations, and writing reports on various matters.
Communication and Interpersonal Skills - Communicating effectively with inmates, staff, and other professionals, and using conflict resolution techniques to de-escalate situations.
Supervising Inmate Work Details - Overseeing inmates working in various areas of the facility, such as kitchens, shops, and grounds maintenance.
Transporting Inmates - Operating vehicles to transport inmates to and from medical facilities, courts, and other locations.
Conducting Searches - Inspecting inmate quarters, mail, and packages for contraband.
Managing Inmate Transfers - Overseeing the movement of inmates within the facility and to other facilities.
Providing First Aid and CPR - Administering first aid and CPR to inmates in case of medical emergencies.
Coordinating with Other Staff - Working with other staff members, such as medical personnel, counselors, and supervisors, to ensure the smooth operation of the facility.
Utilizing Technology - Utilizing computers and other technology to manage inmate information, track assignments, and communicate with other staff.
Maintaining Records and Files - Keeping accurate records of inmate information, incidents, and other relevant documentation.
Participating in Training - Participating in ongoing training to maintain skills and knowledge in areas such as security, de-escalation, and use of force.
Observing Inmate Behavior - Closely observing inmate behavior for signs of potential issues, such as fights, escapes, or other disturbances.
Preventing Fights and Escapes - Taking proactive measures to prevent fights and escapes, including patrolling grounds, checking cells, and monitoring surveillance footage.
Maintaining Discipline and Order - Maintaining a disciplined and orderly environment within the facility by enforcing rules and regulations, and taking appropriate action when necessary.
Correctional Officer II
Arizona Department of Corrections - ASPC - Yuma
08.2011 - 10.2017
Perform routine duties in accordance with established policies, regulations and procedures to maintain order and provide security, care and direct supervision of inmates/residents in housing units, during meals, recreation, work assignments and all other phases of activity in a correctional facility;
Currently assigned to a Level 4 Yard- Detention Unit. I monitor inmates on the yard or inside of their housing unit, carefully observing them for any unusual behavior, improper misconduct or any signs of conflict;
Supervise approximately 80-100 inmates on a daily basis;
Conduct random patdowns / strip searches to detect and confiscate any type of contraband;
Conduct formal and Informal inmate counts to confirm total population;
Respond to any emergency situation and prepare inmates for transportation using the appropriate restrain devices depending on the security risk of the inmate and ensure all related materials to be transported with inmate are in order;
Write narrative reports describing events that have happened, such a confidential reports, incident reports and to include disciplinary reports;
Enforced the prohibited act rules and regulations, removed cell phones, tattoo paraphernalia, prison wine, shanks and gambling paraphernalia from their housing units and enforce grooming and sanitation per ADC standards;
Use verbal orders towards inmates to prevent incidents;
Work various responsible positions such as Yard Officer, Medical Unit, Kitchen Officer, and Control Room Officer during the day, evening and morning shifts;
Assist as a Vehicle Unit Perimeter, Other Level 3 Yards, Hospital transportation and hospital watch to include Inmate Suicide Watch and other units when in need or short on staff;
Manage inmates from different classifications and status, such as protective segregation, under investigation status and administrative status and different levels of custody;
Distribute proper mail, and legal mail to inmates, and inspect it to ensure no contraband items would enter the facility;
Ensure proper documentation is well noted and pass down to incoming officer’s and Supervisors’;
Revise new arrivals proper documentation according to ADC policies and procedures
Ensure that proper meals were distributed to inmates such as special diets, religious diets;
Assist supervisors in finding proper housing units to inmates;
Responsible for maintaining all accounted equipment in good working condition at the beginning and end of shift ;
Assist as a control officer in different units by controlling unit entry doors and access to cell doors;
Completed security health and welfare checks, conducted proper cell(s), bunk(s) searches to prevent any type of contraband from entering the facility;
Always report to all working shifts and on time, maintained the highest professional standards, appearance, integrity and security set forth by the Arizona Department of Corrections;
Detention Officer
Yuma County Sheriff’s Office Detention Facility
09.2009 - 08.2010
Assumed Unit Manager’s role in supervising low risk, medium and high risk inmates throughout the facility, to include working the Female Unit, Juvenile Unit, Medical Unit, Intake Unit and other High risk units.
Supervised approximately 24-68 inmates on a daily basis;
Responsible for overseeing inmates behavior on a daily basis, assist classification department for proper inmate placement;
Monitor inmates activities in order to prevent disturbances, assaults and escapes;
Assist on weekend courts when directed by supervisors;
Maintain order within the facility by enforcing rules and regulations of the institution;
Discipline inmates in a proper manner, by following policies and procedures;
Assist in Inner transportation of inmates throughout the facility;
Assist other departments within the facility to include admitting, classification and booking;
Ensure that all inmates were in their proper assigned room(s) or bunk(s) at beginning and end of shift and during formal count;
Ensure that inmates maintained good personal grooming and housing hygiene per facility’s standards;
Distribute proper mail, and legal mail to inmates, and inspect it to ensure no contraband items would enter the facility;
Ensure proper documentation is well noted and pass down to incoming officer’s and Supervisors’;
Ensure that proper meals were distributed to inmates such as special diets, religious diets;
Responsible for maintaining all accounted equipment in good working condition the beginning and end of shift ;
Assist as a security control box officer in Intake units by controlling unit entry doors and access to cell doors;
Assist Supervisor’s and other officers in different emergency situations such as back up, and inmate restraining;
Completed security health and welfare checks, conducted proper cell(s), bunk(s) searches to prevent any type of contraband from entering the facility;
Always reported to all working shifts and on time, maintained the highest professional standards, appearance, integrity and security set forth by the Yuma County Sheriff’s Office;
Department Manager
Michael’s Arts & Crafts / California
12.2008 - 09.2009
Assumed Manager’s role in supervising staff in absence of the Store Manager;
Ensure that associates were trained on product knowledge, selling skills, customer service and other store operations;
Control of company assets, key control, loss prevention measures, inventory and company standards of conduct;
Execute new planogram-sets and promotional directives;
Provide training information and feedback to all sales associates and front end supervisors;
Ensure that all visual, planograms and marketing updates were completed;
Sales Associate Coaching program;
Verify Stores cash and bank deposits;
Quickly and effectively solved guest complaints and questions;
Department Lead
Disney Store / California
10.2008 - 07.2009
Assumed Manager’s role in supervising staff in absence of the Store Manager and Assistant Manager;
Trained new cast members on registers and stocking procedures;
Promote new merchandise;
Control company assets, key control, loss prevention measures;
Help execute floor-set and promotional directives;
Provide training information and feedback to cast members;
Visual and marketing update execution;
Verify Stores cash and bank deposits;
Customer Service;
Assistant Manager
Wet Seal / California
06.2008 - 12.2008
Assumed Manager’s role in supervising staff in absence of the Store Manager;
Ensure associates are trained on product knowledge, selling skills, customer service and other operations;
Protect stores payroll by adhering to wage cost guidelines;
Help execute floor-set and promotional directives;
Provide training information and feedback to Sales Associates;
Ensure that all visual and marketing updates were completed;
Provided excellent customer service;
Assisted Store Manager on payroll hours and Sales Associates weekly schedules;
Quickly and effectively solved guest complaints and questions;
Director of Marketing
Pacific Century Homes / California
08.2006 - 03.2008
Headed advertising coordinator;
Coordinator of events;
Sales assistant representative;
Property management duties;
Sales leadership development;
Customer service;
Project management duties;
Assisted on supervising construction sites;
Assisted purchasing manager on duties;
Route Coordinator / Photographer
San Diego Auto Trader Magazines
03.2004 - 08.2006
Maintained and delivered advertising magazines to 30 stores on a weekly basis;
Coordinated the route expansion of new stores, customer base, and increase of regional sales;
And photographed new add placements.
Department Manager / Store Team Leader
Target Corporation / Target Store
08.2003 - 08.2006
Recruited, trained, supervised and evaluated team members;
Managed 5-10 team members on a daily basis;
Coach improvement program;
Maintained and managed two major store departments;
Price and presentation;
Signing specialist;
Help coordinate store transitions;
Maintained a daily planning log;
Responsible for maintaining a safe work environment;
Quickly and effectively solved guest complaints and questions;
Provided excellent Guest Service;
Played back-up role in other store areas;
Implemented new working ideas and suggestions.
Education
B.S. Degree - Criminal Justice
San Diego State University- Imperial Valley Campus
12.2015
A.S. Degree - Correctional Science
Imperial Valley College
05.2013
A.S. Degree - Administration of Justice
Imperial Valley College
05.2012
Skills
English and Spanish: Strong communication skills, both written and verbal
Software: Microsoft Word/Excel/PowerPoint/Access/Publisher/Adobe Photoshop
Certified in first aid
Emergency response
De-escalation techniques
Effective conflict resolution
Understanding of mental health issues
Correctional supervision
Policy enforcement
Restraint techniques
Self-defense tactics
Search and seizure protocols
Contraband detection
Firearms proficiency
Secure prisoner transport
Conflict resolution skills
Certification
California Department of Corrections & Rehabilitation - Basic Correctional Officer Academy Richard McGee Correctional Training Center Galt, CA 11/2017
Arizona Department of Corrections Training Academy, Class 922-Tucson, AZ, 08/2011
Public Safety Training Association- El Centro, CA 100 Hour Professional Security Officer Training (Guard Card & Permit for Exposed Firearm, Baton, CPR, AED, First Aid, Taser, Powers to Arrest Phase 1-3), 06/2011
Yuma County Sheriff’s Office - Basic Detention Officer Training Class 66- Yuma, AZ, 11/2009
Imperial Valley College - Arrest & Firearms – PC 832 68 Hours – El Centro, CA, 05/2008
Hobbies and Interests
Landscaping, carpentry – assembling furniture & furniture restoration, interior house decoration. Soccer & Baseball Coaching. Basic Auto Mechanic repairs.
Awards
Calexico Neighborhood House – Certificate of Appreciation - 2013 (Listen with your Heart – Parent Support Group)
Imperial County Office of Education – Early Head Start & Education Program (Policy Council 2011-2012)
Outstanding Academic Achievement – Most Improved Academic Average – Yuma County Sheriff’s Office
Timeline
Correctional Officer
California Department of Corrections and Rehabilitation
11.2017 - Current
Correctional Officer II
Arizona Department of Corrections - ASPC - Yuma
08.2011 - 10.2017
Detention Officer
Yuma County Sheriff’s Office Detention Facility
09.2009 - 08.2010
Department Manager
Michael’s Arts & Crafts / California
12.2008 - 09.2009
Department Lead
Disney Store / California
10.2008 - 07.2009
Assistant Manager
Wet Seal / California
06.2008 - 12.2008
Director of Marketing
Pacific Century Homes / California
08.2006 - 03.2008
Route Coordinator / Photographer
San Diego Auto Trader Magazines
03.2004 - 08.2006
Department Manager / Store Team Leader
Target Corporation / Target Store
08.2003 - 08.2006
A.S. Degree - Correctional Science
Imperial Valley College
A.S. Degree - Administration of Justice
Imperial Valley College
B.S. Degree - Criminal Justice
San Diego State University- Imperial Valley Campus
Licensed Vocational Nurse at California Department of Corrections and Rehabilitation - Mule Creek State PrisonLicensed Vocational Nurse at California Department of Corrections and Rehabilitation - Mule Creek State Prison
Office Technician at California Department of Corrections and Rehabilitation - Richard J. Donovan Correctional FacilityOffice Technician at California Department of Corrections and Rehabilitation - Richard J. Donovan Correctional Facility
Associate Governmental Program Analyst at California Department of Corrections and RehabilitationAssociate Governmental Program Analyst at California Department of Corrections and Rehabilitation