Julian Alexander

Explained menu options to guests, offered suggestions, and took orders for food and beverages. Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment. Responded efficiently to guest inquiries and complaints in a professional manner.

As Crew Lead at Bojangles, I was responsible for supervising and training team members in all aspects of restaurant operations, ensuring efficient and safe service while meeting company standards for quality and customer satisfaction. I coordinated daily activities to meet operational goals, and managed team performance.

I Greeted guests and gathered information to seat groups or place them on the waitlist. Additionally, I scheduled reservations, notified servers and managers of large groups to prepare seating in advance, Answered the telephone to provide dining information, and took reservations.

Sold various products by explaining unique features and educating customers on proper application. Answered incoming telephone calls to provide store products and service information.

Ensured compliance with postal regulations regarding hazardous materials handling. Scanned and sorted packages according to destinations and service type using a handheld scanner. Loaded and unloaded delivery vehicles efficiently, ensuring the timely distribution of packages.