Julian Aquino

• Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment.
• Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
• Optimized machinery and obtained consistent, accurate results through proper equipment calibration.
• Gathered, charted and analyzed patient history data and discussed key points with clinicians.
• Documented observations and baseline measurements in medical records.
• Directly educated patients and caregivers on proper usage of a home sleep apnea device(s).
• Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
• Used coordination and planning skills to achieve results according to schedule.
• Helped patients with mild to severe anxiety feel home setting familiarity/comfortable staying in an overnight sleep lab.

• Defused conflicts and security issues through effective de-escalation and crisis management techniques.
• Contributed to total building security, effectively distributing resources to cover all access points and building areas.
• Patrolled public areas regularly to detect and resolve unsafe conditions.
• Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
• Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
• Responded to and thoroughly investigated all reported incidents to protect company assets.
• Triage problems quickly and provided precise and clear information while working under minimum supervision.
• Oversaw entry and exit of up to hundreds of employees and visitors daily

• Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
• Utilized customer service skills and detailed system knowledge to support hospital and clinic operations. · Scheduled and confirmed patient appointments with patients and healthcare professionals.
• Answered patient questions and fielded complaints. · Checked daily doctor schedules and verified insurance.
• Checked claims for errors, corrected issues and mailed out promptly.
• Assisted surgical staff with preparation of surgical procedure areas pre & post procedure. Duties included detailed sanitation of room, cleaning bed linens, & room turnover.

· Screener for high volume patient population prior to entering the healthcare facility

· Enforce safety protocols by asking numerous questions relating to COVID to determine patient eligibility before entering the facility

· Assist patients with accurate information/directions to their specific department by understanding their reason for visiting or using EPIC

· Transport patients in wheelchair to their specific department

· Handle wide-ranging situations by applying risk-based security and health screening protocols.

· Implement health screening procedures in accordance with organizational objectives and directives.

· Defused conflicts and security issues through effective de-escalation and crisis management techniques.

· Contributed to total building security, effectively distributing resources to cover all access points and building areas.

· Patrolled public areas regularly to detect and resolve unsafe conditions.

· Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.

· Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.

· Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.

· Responded to and thoroughly investigated all reported incidents to protect company assets.

· Triage problems quickly and provided precise and clear information while working under minimum supervision.

· Affirmed compliance with safety and facility policies by enforcing consistent rules.

· Prevented unauthorized behaviors with continuous monitoring Moved around rooms, hallways and grounds regularly to check on the safeness of the Equinox Sports Club gym members Provided members with professional customer service by assisting their every needs.

· Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

· Always would go above and beyond my job title to ensure my customers had a wonderful and comfortable experience being served Communicated respectfully, professionally, and calmly with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.

· Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.

· Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.

· Maintained accuracy while handling payments, giving change and printing receipts to customers.

· Calculated charges, issued table checks and collected payments from customers.

· Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

· Operated POS terminals to input orders, split bills and calculate totals.

· Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

· Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.

· Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.

· Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.

· Scheduled and confirmed patient appointments with patients and healthcare professionals.

· Answered patient questions and fielded complaints.

· Checked daily doctor schedules and verified insurance.

· Checked claims for errors, corrected issues and mailed out promptly.

· Welcomed guests with a personable, positive attitude, and smile, offering to bring beverage orders while waiting for their appetizers and entrees to arrive.

· Verified food tray contents and transported each from kitchen to banquet hall.

· Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.

· Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.

· Assisted kitchen staff with food counts by determining number of items required for complete service.

· Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.

· Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.

· Set up for events with up to 1,000 attendees, preparing serving and appetizer trays and setting tables.

· Engaged positively with each customer, providing professional and polite support for sales and service needs.

· Provided excellent service to all customers through active engagement, positive attitude, respectfulness, direct eye contact, and listening skills.

· Maintained current store, product and promotional knowledge to drive consistent sales.

· Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

· Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

· Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.

· Restocked merchandise from inventory during downtime when items upfront became low.

· Processed payments and maintained accurate drawers to meet financial targets.

· Head flag football coach for kids ranging from grades K-8 Professionally and respectfully communicated with the children's parental guardians for practice/game schedules, important news regarding the league, and team building events.

· Built strong media and community relationships with the children and parents through positive interaction and communication in support of sports program.

· Monitored safety of practices, games, and individual exercises to avoid sports injuries.

· Easily adaptable to coaching different grade levels Able to understand how to effectively and positively communicate to the different grade levels of children Ensured both players and parents that their fun, safeness, and learning experience is my only priority and concern; regardless of winning or losing.

· Boxed family-sized boxes of groceries for distribution to families in need.

· Repackaged bulk donations into smaller portions for distribution.

· Sorted and packaged items to be delivered to clients.

Packaged and loaded groceries into cars for clients.