Julian Arellano
Sylva,NC
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success.
Overview
8
8
years of professional experience
Work History
Cashier Manager
Tom Tom Crafts Inc
Cherokee, NC
05.2016 - Current
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Performed regular reconciliation of cash drawers to ensure accuracy of funds.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
- Conducted regular audits of register transactions to ensure accuracy of amounts recorded.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Resolved customer problems by investigating issues, answering questions and building rapport.
Valet Parker
Harrah's Cherokee Casino Resort
Cherokee, NC
09.2022 - 05.2023
- Greeted customers and provided them with valet parking services.
- Provided directions to local attractions for visiting guests.
- Adhered strictly to safety regulations while driving guest's vehicles.
- Assisted customers in loading and unloading their vehicle items into the trunk of the car.
- Inspected vehicle for damage prior to parking or returning it to the customer.
- Ensured prompt response times when called upon by customers or management.
Education
High School Diploma -
Smoky Mountain High School
Sylva, NC06-2022
Some College (No Degree) - Automotive Technology
NASCAR Technical Institute
Mooresville, NCSkills
- Store Opening and Closing
- Point of sale systems
- Till Counting
- Attention to Detail
- POS System Troubleshooting
- Retail Operations
- Customer Service
- Cash Register Operation
- Payment Processing
Languages
Polish
Native/ Bilingual
Spanish
Elementary
Timeline
Valet Parker
Harrah's Cherokee Casino Resort
09.2022 - 05.2023
Cashier Manager
Tom Tom Crafts Inc
05.2016 - Current
High School Diploma -
Smoky Mountain High School
Some College (No Degree) - Automotive Technology
NASCAR Technical Institute
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