Julian Baker
Louisville,KY
Summary
Detail-oriented employee with proven history of streamlining processes and delivering valuable administrative support. Provides accurate and thorough production paperwork. Prioritizes deadline adherence with timely responses to complex production concerns.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Production Planning Lead
Eurofins Central Laboratory
04.2023 - Current
- Plan, organize, supervise and participate in daily operation and activities, including receipt, documentation, storage, safety and distribution of equipment and supplies
- Train, supervise and evaluate performance of assigned employees; assign expectations and responsibilities to trainers and seniors
- Prepare and maintain a variety of records and logs and prepare reports as required; assist in maintenance of inventory training records; file records as required per leadership
- Monitor and update Kit Packing systems; operate a computer to enter data, correct errors and control key screens as required
- Observe health and safety regulations; maintain a clean, safe and orderly department
- Communicates often with leadership team to facilitate labor sharing to maximize labor to revenue (LTR)
- Perform other duties as assigned by leadership
- Can effectively multi-task
- Ability to work and contribute to a team approach with a positive attitude and outlook for team.
Production Planning Associate
Eurofins Central Laboratory
08.2018 - 04.2023
- Prepares order for shipment by creating Proformas, AWB's, and commercial invoices to ensure all materials reach their intended destination in a timely manner
- Collaborate with Project Managers and Investigator Services to ensure all orders are being delivered to the client with quality and in a timely manner
- Ensure request forms, flow charts, lab manuals and rental equipment have been ordered in time
- Maintains and updates site address details in external courier systems
- Prepare orders for outbound shipments by checking invoices, documentation, labels and bulk materials
- Indexing of boxes and storage of boxes in the archive
- Movement of documents between the source department and the internal and external archives
- Responsible for generating information for the archive to ensure completeness of information to be stored in archive boxes.
Call Center Representative
Charter Spectrum
02.2017 - 10.2018
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Responded to customer calls and emails to answer questions about products and services.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
Warehouse Associate
Mattress Firm
10.2017 - 06.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 75 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Package Handler
UPS
08.2015 - 02.2017
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Jeffersontown High School
Louisville01.2015
Skills
- Operations Management
- Materials Management
- Production Control
- Demand forecasting
- Capacity Planning
- Technical knowledge
- Problem-Solving
- Attention to Detail
- Multitasking
- Team building
- Analytical Thinking
Certification
- IC3 Digital Literacy Certification
Timeline
Production Planning Lead
Eurofins Central Laboratory
04.2023 - Current
Production Planning Associate
Eurofins Central Laboratory
08.2018 - 04.2023
Warehouse Associate
Mattress Firm
10.2017 - 06.2018
Call Center Representative
Charter Spectrum
02.2017 - 10.2018
Package Handler
UPS
08.2015 - 02.2017
High School Diploma -
Jeffersontown High School
- IC3 Digital Literacy Certification
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