Julian Banagas
Anaheim,CA
Overview
3
3
years of professional experience
Work History
Sales Associate
Vans
Brea, CA
01.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Maintained up-to-date knowledge of store merchandise and policies.
Retail Customer Service
AIM Mail Service
Huntington Beach
12.2022 - 05.2023
- Provided customers expertise in printing, recommendation of AIM products.
- Ensured all customer problems were resolved quickly and to the satisfaction of the customer.
- Assembled parcels and prepared items for shipping by wrapping them in insulation and inserting items into a shipping container.
- Accurately weighed and affixed shipping label to parcels.
- Restocked products as needed.
Floor Staff
Regal
Tustin
11.2021 - 12.2022
- Operated POS system, cash drawer for accuracy, credit cards, gift cards, and redeemed discount tickets and coupons.
- Responded to phone calls and questions from guests.
- Prepared and cleaned all concession-related equipment.
- Collected tickets and ushered customers to their auditoriums.
- Responsible for cleaning auditoriums and maintaining clean restrooms, lobby area, and hallways.
- Greeted customers and provided assistance with their inquiries.
- Informed customers of current promotions, discounts and special offers.
Referee/Team Lead
SC Village
Chino
06.2021 - 11.2021
- Monitored game play and players on and off the field.
- Performed orientation for customers on safety rules.
- Demonstrated excellent customer service.
- Assisted guests with payment and registration.
- Issued rental equipment to guests.
- Assisted with escalations from customers.
- Enforced disciplinary action for rule violations.
Education
Degree in Education -
Santiago Canyon College
Irvine, CA09.2024
High School Diploma -
Tustin High School
Tustin, CA07.2022
Skills
- Fast Learner
- Teamwork
- Communication
- Problem Solver
- Hardworking
- Dependable
- Positive Attitude
- Customer Service Experience
- Upselling
- Product Sales
- Cash Register Operation
Timeline
Sales Associate
Vans
01.2024 - Current
Retail Customer Service
AIM Mail Service
12.2022 - 05.2023
Floor Staff
Regal
11.2021 - 12.2022
Referee/Team Lead
SC Village
06.2021 - 11.2021
Degree in Education -
Santiago Canyon College
High School Diploma -
Tustin High School