Julian Bazo
Miami,FL
Summary
Experienced in various customer service and retail roles, demonstrating strong leadership, customer interaction, and stock management skills. Recently obtained a Master of Business Administration to enhance business administration knowledge and expertise in digital marketing and business development. Utilizes certifications in advanced social media strategy and content marketing to drive business growth.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Store Associate
Kirkland's
Miami, FL
08.2016 - 03.2017
- Managed stock room operations and maintained inventory accuracy
- Delivered excellent customer service and handled cashier duties
Store Associate
Sports Authority
Miami, FL
10.2016 - 01.2017
- Assisted customers with product selection and performed cashier tasks
- Supported stock management and ensured a well-organized store layout
Sales Associate/Cashier
Staples
Miami, FL
09.2013 - 04.2014
- Lead cashier, responsible for training new associates
- Provided detailed product information to customers, resolved complaints, and managed store maintenance and closing procedures
Education
Master of Business Administration - Business
10.2024
Associate of Applied Science - Business Administration
01.2020
Bachelor's - Business Administration
07.2018
Skills
- Digital Marketing
- Customer Service
- Communication and Organizational Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Business Analysis
Certification
- Advanced Social Media Strategy Training and Certification HubSpot Academy – February 2021 – Present
- Content Marketing Certification HubSpot Academy – February 2021 – Present
Accomplishments
- Training Lead at Staples: Spearheaded the onboarding and training process for new hires, ensuring seamless integration into store operations and adherence to company standards.
- Customer Service Excellence: Recognized for exceptional customer service at Kirkland's, Sports Authority, and Staples, consistently resolving complaints and maintaining high service quality.
- Store Management: Led end-to-end store maintenance and closing operations, ensuring compliance with safety and security protocols at Staples.
Languages
English
Native/ Bilingual
A1
Spanish
Upper Intermediate (B2)
B2
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementTimeline
Store Associate - Sports Authority
10.2016 - 01.2017
Store Associate - Kirkland's
08.2016 - 03.2017
Sales Associate/Cashier - Staples
09.2013 - 04.2014
- Advanced Social Media Strategy Training and Certification HubSpot Academy – February 2021 – Present
- Content Marketing Certification HubSpot Academy – February 2021 – Present
Barry University - Master of Business Administration, Business
Miami Dade College - Associate of Applied Science, Business Administration
Miami Dade College - Bachelor's, Business Administration
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