Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julian Berumen

Santa Cruz,CA

Summary

Personable and dedicated senior at UC Santa Cruz majoring in Anthropology with a minor in Economics. Over three years of combined experience in hospitality, customer service, and retail, with a proven ability to manage high-volume guest interactions while supporting multiple departments and maintaining excellent service standards. Adept at multitasking, adapting to dynamic environments, ensuring safety and percise rsponeses for all guests. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Known for strong communication skills, reliability, and a collaborative approach. Sociable and looking for a lively work environment to thrive in.


Overview

4
4
years of professional experience

Work History

Hospitality Food Service Worker

University Center Bistro & Cafe - UCSC Dining Services
09.2024 - 06.2025
  • - Delivered outstanding customer service in a fast-paced restaurant and coffee bar environment.
  • - Managed simultaneous responsibilities including hosting, waiting tables, restocking, beverage preparation, and dish cleaning.
  • - Assisted with catering events, including setup of tables, linens, and displays, as well as food service.
  • - Supported other stations and departments during peak hours to ensure smooth operations.
  • - Maintained cleanliness, organization, and a welcoming atmosphere for guests.

Cashier / Customer Service

Ace Hardware
08.2021 - 08.2023
  • - Assisted customers at the register and on the sales floor, ensuring needs were fully met.
  • - Balanced cashiering duties with stocking, cleaning, and assisting other departments as needed.
  • - Managed multiple responsibilities while maintaining attention to customer satisfaction.
  • - Helped maintain store organization and security by monitoring incoming deliveries, processing incoming mail, and handling orders.

Education

B.A. - Anthropology, Minor in Economics

University of California, Santa Cruz
06.2026

High School Diploma - undefined

Robert A. Millikan Senior High School
Long Beach, CA

Skills

  • - Customer Service Excellence - Attentive, professional, and committed to ensuring guest satisfaction
  • - Hospitality & Event Support - Hosting, waiting, catering setup, and coordination, taking reservations, answering phones
  • - Retail & Point-of-Sale - Cashiering, payment handling, and product assistance
  • - Multitasking & Cross-Department Support - Efficiently handle diverse duties while assisting other areas
  • - Organization & Management - Maintain order and productivity in high-traffic environments, strong lobby oversight, experienced with safety and security procedures
  • - Technology - Proficient in Google Workspace (Docs, Sheets, Slides) and Microsoft Office Suite (Word, Excel, PowerPoint)
  • - Administrative Tasks - Handling incoming mail, deliveries, and processing orders
  • - Physical Capability - Able to stand for extended periods, move throughout work areas, and carry items as needed without difficulty, restocking, replenishing amenities
  • -Oral and written communications - Experiences and strong writer and communicator
  • - Adaptability & Reliability - Quick learner who thrives under pressure

Languages

English (Fluent)

Timeline

Hospitality Food Service Worker

University Center Bistro & Cafe - UCSC Dining Services
09.2024 - 06.2025

Cashier / Customer Service

Ace Hardware
08.2021 - 08.2023

High School Diploma - undefined

Robert A. Millikan Senior High School

B.A. - Anthropology, Minor in Economics

University of California, Santa Cruz

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Julian Berumen