Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julian Claudio

South Bound Brook

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Professional with strong foundation in retail management, skilled in driving sales, optimizing operations, and enhancing customer experiences and leadership through effective team collaboration, consistently meeting and surpassing business goals. Adaptable to evolving retail environments, excelling in inventory control, staff training, and strategic planning. Renowned for reliability and results-focused approach.

Overview

14
14
years of professional experience

Work History

Digital Coach

Walmart
10.2011 - Current
  • Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback Tour to Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to solutions and communicating business objectives to teams effectively.
  • Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model managing and supporting customer service initiatives for example store of the community and community outreach programs ensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience.
  • Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing and assisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring and ensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.
  • Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties setting clear expectations providing associate recognition communicating expectations consistently and effectively promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
  • Coordinates completes and oversees job related activities and assignments by developing and maintaining relationships with key stakeholders plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning.

Education

High School Diploma -

North Hunterdon High School
Annandale, NJ
06-2010

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships
  • Time Management
  • Problem Solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Digital Coach

Walmart
10.2011 - Current

High School Diploma -

North Hunterdon High School

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