Julian Connor
Severn,MD
Summary
Experienced sales professional with comprehensive understanding of the new and pre-owned vehicle market. Dedication to delivering top-tier customer service and driving sales growth. Recognized for fostering a collaborative team environment and adapting to changing market dynamics. Adept in inventory management and skilled in building strong customer relationships, consistently achieving reliable and consistent results.
Overview
22
22
years of professional experience
Work History
New and Pre-Owned Sales
Mercedes benz of Annapolis
05.2022 - 02.2024
- Attend sales meetings to map out daily work flow
- Utilize different marketing tools to reach out to new and former customers
- Work sales floor and lot, answer questions and engage customers
- Escort customers on a tour of all new and pre-owned vehicles and the dealership
- Offer and participate in test drives
- Manage and maintain used car lot
- Identify customers needs through interviewing
- Participate in all sales training meetings and help train new staff
- Coordinate with the Sales Manager during the transaction process
Owner
Connor Logistics, L.L.C.
07.2020 - 02.2022
- Supervise transporting cargo to and from specified locations as instructed by dispatchers
- Strategically planning travel routes to ensure that all deliveries are completed in a timely manner
- Reviewing dispatchers' instructions before deliveries to prevent any errors or miscommunications
- Making sure drivers inspect designated truck before and after each delivery to ensure that it is mechanically sound
- Promptly having trucks repaired of any mechanical issues that render the designated truck un roadworthy
- Maintaining a logbook with an accurate account of the number of hours drivers worked, rest periods, and mileage covered
- Submitting cargo documents to shipping companies and obtaining signatures to confirm receipt of the correct cargo
- Notifying client of any damaged cargo
- Bidding all jobs for the company to insure profitability
Internet Sales Consultant
FINDLAY MAZDA
11.2019 - 06.2020
- Build relationships & create customers for life
- Assist them in selecting a vehicle by asking questions and listening carefully to their responses
- Be the expert
- Know the in's & the out's of product offerings, optional packages & latest technology
- Perform high-quality and professional demonstrations
- Work all showroom floor and internet leads to ensure maximum performance
- Follow-up with buyers to ensure referral business
- Overcome objections and thrive in sales situations
- Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses
Dealer Account Manager
WESTLAKE FINANCIAL SERVICES
05.2019 - 09.2019
- Assist current and future dealer partners sell more cars and trucks by financing more customers
- Educating and training our current Dealer partners in the assigned area
- Acquiring new source and contacts through phone calls and dealership visits
- Manage and consult in all sales activities and account development for those dealers within the area assigned
- Ensure quality and consistency of product and service delivery
Sales Associate
FINDLAY MAZDA
02.2019 - 04.2019
- Build relationships & create customers for life
- Assist them in selecting a vehicle by asking questions and listening carefully to their responses
- Be the expert
- Know the in's & the out's of product offerings, optional packages & latest technology
- Perform high-quality and professional demonstrations
- Work all showroom floor and internet leads to ensure maximum performance
- Follow-up with buyers to ensure referral business
- Overcome objections and thrive in sales situations
- Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses
Internet Sales and Leasing Consultant
CLASSIC BMW
05.2018 - 10.2018
- Answer incoming internet leads by personalizing each outgoing email
- Converse with clients online, by phone or text answering all questions
- Set up appointments to come in and demo and test drive desired vehicle
- Demonstrate and test drive vehicle of choice
- Appraise trade if necessary and structure lease or purchase at my desk with customer
- Finish all financing paperwork and deliver new vehicle
- Follow up with client to make sure they had a great buying experience
Internet Sales Manager
CARDINALEWAY ACURA
05.2017 - 03.2018
- Company Overview: (formerly Acura of Las Vegas)
- Responsible for execution of e-commerce lead follow-up with customers and responsible for maintaining closing rates over 12%
- Served as closer for both floor and internet sales staff when called upon
- 2 time recipient of Salesperson of the Month honors
- Served as point person for Autotrader, Costco, Edmunds, and Cars.com
- (formerly Acura of Las Vegas)
Client Advisor
SUBARU OF LAS VEGAS
05.2016 - 05.2017
- Meet and greet clients using the Subaru of Las Vegas sales process
- Go over wants and needs
- Pick out a vehicle that is the closest match to what they are looking for
- Do a thorough demonstration and test drive of the features that are most important to them
- Put numbers together and offer finance and warranty options
- Finish paperwork and deliver their new vehicle
- Follow up to make sure they had a great car buying experience
Floor Manager/Sales and Leasing Consultant
CARDINALEWAY MAZDA
09.2014 - 05.2017
- Company Overview: (formerly Planet Mazda)
- Maintain top tier personal sales goals while assisting other salespeople in achieving their goals
- Promoted to full time closer for entire store: Handling objections, gaining customer trust and commitment
- Interviewed and hired potential new staff, as well as handled disciplinary issues and terminations
- Particular focus on sub-prime lending needs, structure, stipulations, assurance of funding
- Served as Assistant Sales Manager for credit evaluation
- (formerly Planet Mazda)
Internet Sales Manager
FLETCHER JONES TOYOTA
06.2011 - 06.2014
- Company Overview: (now Dave Wilson’s Toyota of Las Vegas)
- Responsible for execution of e-commerce lead follow-up with customers and responsible for maintaining closing rates over 12%
- Served as closer for a department of 5-7 internet staff via phone or in person
- 6 time recipient of Salesperson of the Month honors
- (now Dave Wilson’s Toyota of Las Vegas)
Internet Sales Associate
DESERT NISSAN
07.2010 - 06.2011
- Company Overview: (now Autonation Nissan)
- Responsible for execution of e-commerce lead follow-up with customers and responsible for maintaining closing rates over 10%
- 4 time recipient of Salesperson of the Month honors
- Achieved and maintained top CSI scores for Nissan
- (now Autonation Nissan)
Verification Loan Officer
SUMMER BAY RESORTS
10.2006 - 05.2010
- Executed purchase and deed paperwork for all buyers in accordance with the Nevada Real Estate Division guidelines
- Assured lender and state regulation compliance
- Achieved goal of lowering rescission and default rate from 20% to 15% respectively
Sales Consultant
CARMAX AUTO SUPERSTORES
09.2004 - 10.2006
- Achieved and maintained President's Club level sales and customer satisfaction
- Team leader for training new sales associates
Store Manager
TWEETER
09.2001 - 08.2004
- Managed and maintain high volume luxury home theater store
- Handled day to day operations from inventory management, delivery and installation schedules to payroll
- Responsible for hiring and training staff for both in- store and field salespeople and technicians
Education
High School Diploma -
Taylor Allderdice High School
Pittsburgh, PA05-1986
Skills
- Strong negotiation skills
- Pricing strategy
- Market research
- Customer tracking
Timeline
New and Pre-Owned Sales
Mercedes benz of Annapolis
05.2022 - 02.2024
Owner
Connor Logistics, L.L.C.
07.2020 - 02.2022
Internet Sales Consultant
FINDLAY MAZDA
11.2019 - 06.2020
Dealer Account Manager
WESTLAKE FINANCIAL SERVICES
05.2019 - 09.2019
Sales Associate
FINDLAY MAZDA
02.2019 - 04.2019
Internet Sales and Leasing Consultant
CLASSIC BMW
05.2018 - 10.2018
Internet Sales Manager
CARDINALEWAY ACURA
05.2017 - 03.2018
Client Advisor
SUBARU OF LAS VEGAS
05.2016 - 05.2017
Floor Manager/Sales and Leasing Consultant
CARDINALEWAY MAZDA
09.2014 - 05.2017
Internet Sales Manager
FLETCHER JONES TOYOTA
06.2011 - 06.2014
Internet Sales Associate
DESERT NISSAN
07.2010 - 06.2011
Verification Loan Officer
SUMMER BAY RESORTS
10.2006 - 05.2010
Sales Consultant
CARMAX AUTO SUPERSTORES
09.2004 - 10.2006
Store Manager
TWEETER
09.2001 - 08.2004
High School Diploma -
Taylor Allderdice High School
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