Julian Cordoba
Port Charlotte
Summary
Dynamic and results-driven professional with extensive experience in the hospitality industry, including at Maurys Steakhouse. Skilled in customer service and team collaboration, I excel at enhancing guest satisfaction and maintaining operational efficiency. Proficient in point-of-sale systems, I consistently deliver exceptional dining experiences while effectively managing time and resources.
Overview
3
3
years of professional experience
Work History
Server Assistant
Maurys Steakhouse
Port Charlotte
11.2024 - 03.2025
- Delivered exceptional customer service through friendly interactions with guests.
- Ensured sufficient inventory of linens, trays, and silverware for customer use.
- Retrieved and transported dirty tableware to dishwashing area.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Checked in with customers throughout their meal to ensure satisfaction.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
SERVER
Tokyo
Port Charlotte
07.2024 - 10.2024
- Explained all-you-can-eat concept.
- Took food orders, answered questions about menu items, and made recommendations
- Served sushi, appetizers, and other dishes in a timely and efficient manner
- Monitored tables, refilled drinks, and cleared plates as needed
- Handled cash and credit transactions, operate a point-of-sale system, and maintain accuracy with orders and payments
- Maintained a clean and organized dining area, including tables, chairs, and floors
- Addressed customer complaints and concerns in a professional and courteous manner
FOH TEAM MEMBER
Diced
Miami
12.2023 - 03.2024
- Communicated effectively with other team members to ensure smooth operation of restaurant activities
- Demonstrated knowledge of menu items in order to assist customers with their selections
- Followed opening and closing procedures as outlined by the management team
- Maintained cleanliness of the dining area including tables, chairs, floors, windowsills
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels
ASSISTANT
My Life My Power International
Miami
06.2022 - 08.2023
- Answered phones and routed voicemails to respective employees
- Assisted organizational efforts by filing, entering data and answering phones
HOST
Hilton
Miami
03.2023 - 07.2023
- Greeted guests and gathered information
- Answered telephone to provide dining information and take reservations
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance
Education
High School Diploma -
Felix Varela Senior High School
Miami, FL06.2024
Skills
- Time Management
- Organization
- Communication
- Team Collaboration
- Relationship Building
- Money Handling
- Point of sale systems
- Menu knowledge
- Customer service
References
Julio Perez, President, jperez@creativeactionservices.com, (786) 640-3654
Timeline
Server Assistant
Maurys Steakhouse
11.2024 - 03.2025
SERVER
Tokyo
07.2024 - 10.2024
FOH TEAM MEMBER
Diced
12.2023 - 03.2024
HOST
Hilton
03.2023 - 07.2023
ASSISTANT
My Life My Power International
06.2022 - 08.2023
High School Diploma -
Felix Varela Senior High School
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