Julian Coronado
San Antonio,TX
Summary
Dynamic and results-driven professional with a proven track record at Keurig Dr Pepper, excelling in customer service and product knowledge. A reliable team player with strong organizational skills and a commitment to fostering positive vendor relations.
Overview
3
3
years of professional experience
Work History
Merchandiser
Keurig Dr Pepper
08.2023 - 05.2025
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Increased customer engagement by providing knowledgeable product recommendations.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Order Selector
Keurig Dr Pepper
09.2022 - 08.2023
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
- Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
- Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
- Promoted a positive working atmosphere among colleagues through effective communication, open dialogue, and mutual respect for each other''s roles within the team structure.
Education
Tom C Clark High School
5150 De Zavala Rd 06.2022
Skills
- Reliable and punctual
- Friendly and outgoing
- Active listener
- Vendor relations
- Time management
- Multitasking
- Customer service
- Product knowledge
- Adaptability and flexibility
- Organizational skills
- Problem-solving
- Teamwork and collaboration
- Clear communication
- Critical thinking
- Team collaboration
- Decision-making
- Relationship building
- Excellent communication
Timeline
Merchandiser
Keurig Dr Pepper
08.2023 - 05.2025
Order Selector
Keurig Dr Pepper
09.2022 - 08.2023
Tom C Clark High School
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