Photoshop
Julian Davila
Miami,Florida
Summary
Reliable and upbeat retail sales associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and well-versed in processing accurate sales transactions and providing superior customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
Kendall Pro Shop
12.2022 - 07.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Skate Guard
Kendall Ice Arena
04.2022 - 08.2022
- Enhanced customer experience by ensuring a safe and enjoyable skating environment.
- Reduced accidents by diligently monitoring rink conditions and addressing potential hazards promptly.
- Improved skate rental efficiency by maintaining an organized inventory and assisting customers with proper sizing.
- Promoted safety awareness among skaters through clear communication of rink rules and guidelines.
- Boosted overall safety levels with thorough inspections of skates and equipment before each use, identifying any potential issues that may pose risks to patrons.
Snack Bar
Kendall Ice Arena
04.2022 - 08.2022
- Maintained food displays and cleaned counters, dishes, floors and equipment to provide guests with efficient food service.
- Operated cash register and received cash or credit card payment from customer to procure and record transactions.
- Prepared and served food and drink to drive guest satisfaction while anticipating customer needs.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
Education
No Degree - Biology
Miami Dade College
Miami, FL01.2026
Skills
- Money Handling
- Regulatory Compliance
- Loss Prevention
- Customer Service
- Display Setup
- Cash Handling
- Customer Assistance
- Customer service excellence
Software
Word
Powerpoint
Certification
Word Certification
Powerpoint Certification
FBLA Certificaiton
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
References available upon request.
Timeline
Retail Sales Associate
Kendall Pro Shop
12.2022 - 07.2023
Skate Guard
Kendall Ice Arena
04.2022 - 08.2022
Snack Bar
Kendall Ice Arena
04.2022 - 08.2022
No Degree - Biology
Miami Dade College