Summary
Overview
Work History
Education
Languages
Timeline
Generic

Julian Diaz

Denver City

Summary

Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products.

Skilled professional versed in stocking and selling parts. Understands needs of retail customers and service professionals and can flex accordingly to deliver top-notch support for different requests. Professionally communicates with guests and consistently exceeds expectations.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience
2026
2026
years of post-secondary education

Work History

Parts Specialist

Oreillys Distribution Center
Denver City
05.2024 - Current
  • sold parts to customers
  • Customer service
  • Handling money
  • Key holder
  • Manager
  • Professional customer service
  • Phone answering

  • Maintained cleanliness and organization of the parts storage area.
  • Received customer orders and placed them into the system for processing.
  • Processed returns, exchanges, and refunds in a timely manner.
  • Assisted customers with product selection based on their needs.
  • Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
  • Provided customers with technical advice regarding parts information and availability.
  • Kept parts neatly stacked and ready for purchase to boost sales.

Cashier

Thriftway Supermarket
Denver City
01.2022 - 04.2024
  • Handle money
  • Customer service handling

  • Processed customer transactions efficiently and accurately at a busy supermarket.
  • Managed cash register operations, including balancing cash drawers at shift end.
  • Maintained cleanliness and organization of the checkout area for optimal workflow.
  • Trained new cashiers on checkout processes and customer service best practices.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Education

Denver City High School
Denver City, TX

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Parts Specialist

Oreillys Distribution Center
05.2024 - Current

Cashier

Thriftway Supermarket
01.2022 - 04.2024

Denver City High School

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