Julian Farias

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Controlled line and crowd with quick, efficient service.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

• Assisted Event Coordinator in creating detailed timelines for each phase of an event project, ensuring timely completion of all tasks.
• Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
• Maintained professional and organized appearance at all events, representing the company in a positive light to clients and attendees.
• Delivered exceptional customer service, addressing attendee concerns promptly and professionally during events.
• Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
• Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Delivered goods and products to customer on time and in excellent condition.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Delivered goods and products to customer on time and in excellent condition.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Coordinated efficient routes to avoid delays and optimize schedules.

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• Complied with company policies and procedures while maintaining confidentiality when working around sensitive areas or materials within the facility setting.
• Enhanced facility cleanliness by performing daily custodial tasks, including sweeping, mopping, and vacuuming.
• Achieved timely completion of work orders by prioritizing tasks based on urgency and importance.
• Increased team efficiency by quickly addressing maintenance requests and following up with customers.
• Streamlined inventory management for janitorial supplies, ensuring sufficient stock while minimizing waste.
• Reported damages and hazardous conditions to management for further action.
• Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.

• Assisted in training new hires by sharing knowledge of company policies, product offerings, and customer service best practices, helping newcomers feel confident in their roles.
• Boosted sales through engaging with customers and providing knowledgeable recommendations on juice combinations based on their taste preferences and health goals.
• Promoted a positive atmosphere within the workplace through friendly interactions with coworkers, fostering an enjoyable environment for both staff and patrons.
• Enhanced efficiency in the workspace by maintaining a clean and organized work area, ensuring quick service and optimal cleanliness for patrons.
• Maintained inventory levels by monitoring stock and notifying management when supplies were running low, preventing potential shortages or delays in service.
• Improved customer satisfaction by crafting delicious and visually appealing juice blends tailored to individual preferences.
• Increased repeat business by establishing rapport with customers, remembering regulars'' favorite orders, and providing personalized service.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.

• Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
• Trained new team members on proper food handling procedures, ensuring compliance with health and safety regulations.
• Balanced cash registers accurately at the end of each shift, ensuring accurate financial reporting for management review.
• Managed inventory levels efficiently, reducing waste while maintaining adequate stock for anticipated demand.
• Supported catering events, demonstrating versatility in adapting to various settings and client requirements.
• Resolved customer complaints promptly and professionally, leading to higher overall satisfaction ratings.
• Maintained clean and organized dining areas, contributing to a positive guest experience.
• Answered phone calls to take orders, give information and document reservations.
• Backed up servers by checking on tables and retrieving items for guests.
• Took initial drink orders and relayed information to wait or bar staff.