Julian Fuertes
Charlotte,NC
Summary
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Overnight Stocker
Lowes
Charlotte
06.2021 - Current
- Ensure merchandise is accurately received, stocked, and replenished using power equipment
- Provide and deliver correct products to customers
- Organize merchandise and backroom
- Provide excellent customer service.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
Material Handler
Goodwill
Charlotte
12.2017 - 05.2021
- Accepted donations, presorted, and priced merchandise
- Provided excellent customer service
- Maintained clean and well-organized reception, presorted, and processing areas
- Communicated effectively between processing manager and donation team.
- Safeguarded sensitive donor information by adhering to strict confidentiality protocols at all times during the donation process.
- Handled monetary donations securely, ensuring proper accounting and record-keeping procedures were followed.
- Implemented efficient organization methods for storage areas, facilitating easy access to processed items for store replenishment purposes.
Park Attendant-Court Monitor
Defy Gravity
Charlotte
07.2016 - 03.2017
- Maintained constant supervision of customers in the facility
- Communicated trampoline jumping rules to participants
- Maintained positive relations and rapport with patrons
- Assisted in implementing emergency procedures
- Assisted with court inspections and replaced any springs
- Helped maintain a clean and safe facility
- Maintained a high standard of customer service
- Other Duties as assigned.
- Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
- Educated visitors on park rules and regulations, fostering a safe environment for all guests.
- Contributed to efficient park operations by managing entry points and verifying tickets or passes for guests.
Education
High School Diploma -
Rocky River High School
Rocky Point, NC06.2016
Skills
- Team Player
- Dependable
- Flexible
- Excellent customer service
- Problem solver
- Forklift certified
- Pallet jack
- Pallet Jack Operation
- Stock Rotation
- Stocking shelves
- Heavy Lifting
- Product restocking
Certification
Forklift certified
Activities
- March of Dimes 2012-2018
- Love week -volunteer soup kitchen,beautification project 2013
- Toy drive Levine children's hospital-volunteer 2015
Timeline
Overnight Stocker
Lowes
06.2021 - Current
Material Handler
Goodwill
12.2017 - 05.2021
Park Attendant-Court Monitor
Defy Gravity
07.2016 - 03.2017
High School Diploma -
Rocky River High School