Julian Garcia
Providence,RI
Summary
Proven leader in enhancing guest experiences and boosting event attendance at National Amusements, adept in emergency preparedness and guest relations. Successfully collaborated with marketing and security teams, demonstrating exceptional verbal communication and problem-solving skills. Achieved notable improvements in customer satisfaction and safety protocols.
Overview
2
2
years of professional experience
Work History
Usher Supervisor
National Amusements
Providence, RI
10.2022 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Contributed to increased event attendance by collaborating with marketing teams on promotional efforts and maintaining strong relationships with local businesses.
- Collaborated effectively with security teams to ensure a safe experience for all attendees at sold-out events or high-profile performances.
- Ensured guest safety through diligent monitoring of seating areas and proactive intervention during potential conflicts or emergencies.
Education
High School Diploma -
Dr Jorge Alvarez
Providence, RI06.2023
Skills
- Scheduling and planning
- Guest relations
- Staff training and development
- Sales and upselling
- Emergency preparedness
- Cash handling experience
- Ticketing systems
- Cleaning and sanitizing
- Guest service
- Verbal communication
- Professional appearance
Timeline
Usher Supervisor
National Amusements
10.2022 - Current
High School Diploma -
Dr Jorge Alvarez