Julian Gocaj
Canton
Summary
Dedicated and community-oriented professional with extensive leadership, operations, and team management experience. Recently earned State EMT Certification and is seeking to apply strong communication, problem-solving, emergency response, and public service skills within the Wayne Fire Department. Proven ability to remain calm under pressure, lead teams, coordinate operations, and serve the community with professionalism and integrity.
Overview
10
10
years of professional experience
Work History
COO
Michigan's Finest
Wayne, MI
01.2021 - Current
- Oversee daily operations of a fast-paced retail business serving hundreds of customers weekly.
- Lead and manage a multidisciplinary team, including hiring, training, scheduling, and employee development.
- Ensure compliance with all state regulations, safety standards, and operational procedures.
- Coordinate and resolve customer service issues with professionalism and sound judgment.
- Develop and implement operational systems that improve efficiency, accountability, and performance.
- Maintain detailed records, reports, and documentation while adhering to strict regulatory requirements.
- Demonstrate leadership during high-pressure situations requiring quick decision-making and problem-solving.
- Collaborate with management teams to establish goals, improve processes, and drive organizational success.
- Train employees on safety protocols, workplace procedures, and customer interaction standards.
- Build strong relationships with community members, customers, vendors, and local organizations.
Assembly Line Worker
Ford
Livonia, MI
07.2018 - 01.2021
- Operated within a highly structured manufacturing environment requiring precision, consistency, and teamwork.
- Followed strict safety regulations and quality control procedures.
- Collaborated with team members to meet production goals and maintain operational efficiency.
- Identified and addressed production issues to minimize downtime and maintain workflow.
- Demonstrated reliability, punctuality, and attention to detail in a demanding work environment.
- Worked effectively under pressure while maintaining safety and productivity standards.
Team Member
Toarmina's Pizza
Canton, MI
04.2016 - 07.2018
- Provided excellent customer service in a fast-paced environment.
- Assisted with food preparation, order fulfillment, and daily operations.
- Maintained cleanliness and safety standards throughout the workplace.
- Developed strong communication and teamwork skills while serving customers and supporting coworkers.
Education
Emergency Medical Technician -
Schoolcraft College
Livonia, MI04-2026
High School Diploma -
Plymouth High School
Plymouth, MI06-2018
Firefighter 1&2 -
Schoolcraft College
Livonia, MI05-2019
Skills
- Team Leadership
- Critical Thinking
- Communication Skills
- Conflict Resolution
- Situational Awareness
- Operations Management
Timeline
COO
Michigan's Finest
01.2021 - Current
Assembly Line Worker
Ford
07.2018 - 01.2021
Team Member
Toarmina's Pizza
04.2016 - 07.2018
Emergency Medical Technician -
Schoolcraft College
High School Diploma -
Plymouth High School
Firefighter 1&2 -
Schoolcraft College