Dynamic leader and problem-solver with a proven track record at Holmes Construction, enhancing team productivity and client satisfaction. Expert in team leadership and creative thinking, I excel in marketing strategies and quality control, significantly boosting brand recognition and operational efficiency. Motivated business professional bringing 9 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Overview
19
19
years of professional experience
Work History
Lawn Care Business Owner
J&D Grant Landscaping
04.2019 - Current
Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
Trained and motivated employees to perform daily business functions.
Trained new team members in proper lawn maintenance techniques, ensuring consistent quality across all projects.
Expanded clientele by effectively marketing the business through various channels such as social media, local advertising, and word-of-mouth referrals.
Provided excellent customer support by addressing inquiries promptly via email or phone calls from current clients or potential prospects interested in services offered by the company.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Removed tree stumps, roots and debris for cohesive landscape appearance.
Utilized power tools and landscaping machines to maintain outdoor areas.
Cut trees and shrubs to shape and maintain landscape.
Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
Removed debris and waste from outdoor areas.
Prepared soil for planting and sowing.
Highway Maintenance Worker
Stone County Road Manager
09.2018 - 01.2024
Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
Promoted a safe working environment by adhering to established safety protocols and procedures during daily tasks.
Operated heavy machinery proficiently for tasks such as grading, snow removal, and vegetation management along highways.
Operated all heavy equipment properly according to employer safety specifications.
Enhanced road conditions through efficient pothole repair, guardrail installation, and pavement maintenance.
Contributed to team success by consistently meeting deadlines and maintaining high-quality work standards.
Removed snow, ice and debris from roadways after storms to clear major transportation routes.
Performed routine maintenance on equipment to ensure optimal performance levels throughout the project lifecycle.
Assisted with the installation and maintenance of roadside amenities such as rest areas, lighting systems, and landscaping features for improved aesthetics and user experiences.
Repaired potholes and cracks in pavement, contributing to smoother and safer driving conditions.
Conducted winter road maintenance, including salting and plowing, to prevent accidents and improve accessibility.
Garbage Truck Helper
Waste Pro Management
03.2018 - 06.2023
Strengthened relationships with local businesses, providing reliable waste removal services that met their specific needs.
Optimized physical stamina required for heavy lifting tasks, consistently handling loads of up to 50 pounds during daily garbage collection duties.
Ensured vehicle cleanliness, performing regular maintenance checks on both interior and exterior components of the garbage truck.
Supported a clean city image by ensuring streets were free of debris after garbage collection was completed.
Improved community cleanliness by efficiently collecting and disposing of solid waste materials.
Resolved customer grievances regarding trash pickup, escalating major issues to supervisor.
Washed and disinfected collection truck to maintain professional standards.
Performed routine maintenance on collection truck and other equipment.
Construction Worker
Holmes Construction
01.2013 - 04.2020
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
Increased client retention by maintaining open and effective communication throughout project phases.
Cleaned and maintained tools, equipment and worksites.
Loaded and unloaded materials onto trucks and trailers.
Loaded and unloaded materials and equipment onto and off construction sites.
Mixed and poured concrete for variety of projects.
Moved and cleared debris from work sites to dispose of in designated areas.
Supervisor
S&S Snowball Express
06.2006 - 10.2013
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Created and managed project plans, timelines and budgets.
Using POS equipment, great customer service skills, handling complaints and building a positive environment for team.
Food preparations, kitchen management, cooks food items to ensure the highest quality service and experience for customers.
Education
Diploma - General Studies
Gulfport High School
Gulfport, MS
05.2007
Skills
Team leadership qualities
Scheduling and planning
Training and mentoring
Quality control measures
Marketing and promotion
Customer service
Driven and determined
Team collaboration and leadership
Social media marketing
Teamwork and collaboration
Problem-solving
Reliable and dependable
Adaptable and flexible
Reliability
Excellent communication
Team leadership
Creative thinking
Timeline
Lawn Care Business Owner
J&D Grant Landscaping
04.2019 - Current
Highway Maintenance Worker
Stone County Road Manager
09.2018 - 01.2024
Garbage Truck Helper
Waste Pro Management
03.2018 - 06.2023
Construction Worker
Holmes Construction
01.2013 - 04.2020
Supervisor
S&S Snowball Express
06.2006 - 10.2013
Diploma - General Studies
Gulfport High School
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