Julian Greeley
Chelsea,MA
Summary
Dedicated and proficient customer service professional with an eye for detail. Highly efficient in working with tight deadlines and managing multiple tasks simultaneously. Able to cultivate strong relationships with customers and colleagues, while maintaining a positive attitude and commitment to excellence. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Associate Photographer
Justina Guirguis Wedding Photography
08.2023 - Current
- Digitally edited photos to enhance appearance.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Responded proactively and positively to rapid change.
Engineering Intern
Q Division Studios
04.2019 - 03.2020
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Sales Associate
Banana Republic Factory Store
05.2019 - 03.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Helped customers locate products and checked store system for merchandise at other sites.
Customer Support Specialist
Whole Foods Market Inc
09.2019 - 03.2021
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Sales Associate Specialist
Michaels Arts And Crafts
09.2015 - 06.2019
- Answered questions about store policies and addressed customer concerns.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Skills
- Retail Sales Customer Service
- Computer Software Literacy
- Time Management
- Multitasking
- Quality Assurance
- Adobe Creative Suite
- Search Engine Optimization Practices
- Customer Satisfaction
Accomplishments
Media Communication | Bunker Hill Community College, Boston, MA
Timeline
Associate Photographer
Justina Guirguis Wedding Photography
08.2023 - Current
Customer Support Specialist
Whole Foods Market Inc
09.2019 - 03.2021
Sales Associate
Banana Republic Factory Store
05.2019 - 03.2021
Engineering Intern
Q Division Studios
04.2019 - 03.2020
Sales Associate Specialist
Michaels Arts And Crafts
09.2015 - 06.2019
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