JULIAN GUILFORD
4300 Old Waverly Ct. Wesley Chapel,FL
Summary
Professional with comprehensive knowledge in customer service and team management. Motivated, dependable, and results-oriented in supporting deadline-driven operations, seeking a position with the right company where my skills will be utilized to the fullest.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Scan Coordinator
Sprouts
Tampa, FL
01.2021 - Current
- Maintenance and oversight of proper scan descriptions.
- Conduct daily, weekly, and monthly price changes.
- Perform scan audits in accordance with the schedule.
- Interact with customers to address minor and complex concerns, and answer questions.
- Participated in regular team meetings to stay informed about company policies, procedures, and best practices relevant to the Scan Coordinator role.
- Researched scan error sheets and not-on-file sheets promptly, corrected errors found and kept log of manual retail price changes.
- Gained and maintained knowledge of products sold within store and promptly responded to customer questions.
- Assisted in training new team members on proper scanning techniques and procedures for improved productivity.
- Contributed to a positive work environment by proactively addressing issues, collaborating with colleagues, and adopting a solution-oriented mindset.
- Demonstrated attention to detail when entering data into the system, minimizing errors that could impact store operations negatively.
- Provided excellent customer service by assisting shoppers with questions about product prices or discounts available at the time of purchase.
Custodian Manager
PS Jones Middle School
Washington, NC
02.2010 - 07.2020
- Managed budgets responsibly, tracking expenditures and identifying opportunities for cost reduction where possible.
- Ensured high standards of cleanliness, maintaining a safe and hygienic environment for all building occupants.
- Adhered to all regulatory guidelines related to health, safety, and environmental compliance while supervising custodial activities.
- Conducted regular inspections of facilities to identify areas requiring additional attention or improvement.
- Collaborated with other facility personnel to coordinate maintenance projects and address potential safety hazards promptly.
- Promoted a positive work atmosphere, fostering strong communication and collaboration among the custodial team.
- Trained and mentored new staff on cleaning and safety protocols.
- Maintained required records of work hours, budgets and payrolls.
- Handled emergency situations with a calm demeanor, leading the team to respond effectively and restore normal operations promptly.
Education
Highschool Diploma -
Washington Highschool
Washington, NCSkills
- Customer
- Teamwork and collaboration
- Customer service
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Verbal and written communication
- Handling complaints
- Analytical thinking
- Adaptability
- Written communication
Certification
- NATIONAL CPR FOUNDATION – CERTIFICATION
- 2021 – BASIC LIFE SUPPORT (CPR, AUTOMATED EXTERNAL DEFIBRILLATION, FIRST-AID)
Languages
English
Timeline
Scan Coordinator
Sprouts
01.2021 - Current
Custodian Manager
PS Jones Middle School
02.2010 - 07.2020
Highschool Diploma -
Washington Highschool