Julian Gutierrez
Chino,CA
Summary
Customer-oriented Driver offers over 15 years of experience in warehouse and dental environment. Successful at route planning and navigation to complete smooth, on-time deliveries and services. Dependable professional committed to customer service and upholding safety standards.
Overview
18
18
years of professional experience
Work History
Radiation Technician and Driver
Mobile 3D Imaging
Riverside, CA
06.2018 - 05.2024
- Ensured timely and accurate diagnostic imaging by providing mobile x-ray services throughout Southern California.
- Maintained and operated portable x-ray equipment, adhering to safety protocols and quality standards.
- Provided compassionate and professional care to patients in various settings, including homes and assisted living facilities.
- Managed complex scheduling and navigated diverse routes to ensure consistent and reliable service while driving 10-300 miles daily.
- Demonstrated strong organizational skills and the ability to work independently in a fast-paced environment.
Best Buy Geek Squad Triage Agent
Best Buy Inc
Chino, CA
11.2017 - 06.2018
- Developed customer relationships and ensured satisfaction with services.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Maintained accurate records of all customer interactions, process customer accounts and file documents.
- Repaired and maintained mechanical equipment such as tvs, computers, laptops, and tablets.
Warehouse Associate
Amazon Fulfillment Center
San Bernardino, CA
12.2015 - 11.2017
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Performed cycle counts to ensure accuracy of inventory levels.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Packed goods for shipment in accordance with customer instructions.
- Assisted in loading finished goods onto delivery vehicles as required.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
Pickup and Delivery Driver
H&H Auto Parts Wholesale
Pacoima, CA
03.2006 - 01.2015
- Loaded and unloaded auto parts into delivery vehicle, ensuring that all items were secure prior to departure.
- Ensured accuracy of all paperwork related to deliveries and pickups.
- Verified package contents upon pickup or drop off against customer documentation.
- Followed designated routes for efficient delivery of goods.
- Provided excellent customer service by promptly responding to inquiries about services offered or changes in schedule of pick up and delivery times.
- Communicated with customers regarding their orders, including estimated arrival times and potential delays due to traffic or weather conditions.
Education
Certificate - Cybersecurity Professional IT Management Engineer
University of California, Riverside
Riverside, CA12-2020
Certification - Dental Assisting
Fullerton Dental Assistant School
Fullerton, CA06-2017
Skills
- Driving in Adverse Conditions
- Patience and understanding
- Adaptable driving techniques
- Customer Service
- Client satisfaction
- Order Preparation
- Operations Support
- Quality Assurance
Accomplishments
- Received regular bonuses for over 400 positive Google reviews for exceptional customer service and driving skills while working with Mobile 3D Imaging.
Timeline
Radiation Technician and Driver
Mobile 3D Imaging
06.2018 - 05.2024
Best Buy Geek Squad Triage Agent
Best Buy Inc
11.2017 - 06.2018
Warehouse Associate
Amazon Fulfillment Center
12.2015 - 11.2017
Pickup and Delivery Driver
H&H Auto Parts Wholesale
03.2006 - 01.2015
Certificate - Cybersecurity Professional IT Management Engineer
University of California, Riverside
Certification - Dental Assisting
Fullerton Dental Assistant School