Julian H. Cassell
Knoxville,TN
Summary
Motivated and energetic business student with hands-on experience in team leadership, client communication, and service-oriented roles. Proven ability to build strong relationships, manage multiple responsibilities, and deliver results in fast-paced environments. Background in coaching, customer interaction, and staff coordination, passionate about solving problems and creating value, ready to bring enthusiasm and grit to a high-growth sales team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Phone Receptionist & Children’s Church Coordinator
St. John’s Cathedral
10.2024 - Current
- Serve as the first point of contact, answering phones, managing visitor flow, and ensuring smooth daily operations.
- Coordinate and schedule employee punch requests and timecards with precision.
- Create engaging lesson plans and foster strong family relationships, demonstrating initiative and interpersonal strengths.
Swim Instructor & Personal Trainer
YMCA
03.2023 - Current
- Deliver high-level customer service while resolving member issues through active listening and solution-oriented communication.
- Promote safety and organization in a fast-paced environment, ensuring an exceptional experience for all visitors.
- Inspire individual clients and teams to reach performance goals, demonstrating motivational and leadership skills transferable to sales.
Education
Business Management
The University of Tennessee, Haslam College of Business
05.2025
Skills
- Constructive feedback
- Motivational skills
- Community involvement
- Customer service
- Strong organizational skills
- Teamwork
Certification
- CPR/AED Certified
- Lifeguard Certified
Timeline
Phone Receptionist & Children’s Church Coordinator
St. John’s Cathedral
10.2024 - Current
Swim Instructor & Personal Trainer
YMCA
03.2023 - Current
Business Management
The University of Tennessee, Haslam College of Business
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