Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Julian Hernandez

Stockton, Ca

Summary

Dynamic Office Manager with a proven track record at Baylor Services Inc, excelling in operations management and customer service. Expert in maintaining confidentiality, enhancing office efficiency, and leading teams with attention to detail. Achieved balanced budgets through meticulous financial oversight. Skilled in equipment operation, embodying teamwork and collaboration to resolve disputes and improve workflows.

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.

Overview

25
25
years of professional experience

Work History

Office Manager

Baylor Services Inc
05.2007 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managing resources, workflows, and quality control
  • Coordinating equipment maintenance.
  • Resolving any issues or disputes among shop employees.
  • Operate Equipment Skidster, Loader, Dozer, Excavator as well as over equipment.

Office Worker

Long Beach Mortgage
01.2005 - 04.2007
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Increased office efficiency by organizing and maintaining a well-structured filing system.
  • Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
  • Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.

Office Worker

Washington Mutual Bank
06.2000 - 12.2004
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Increased office efficiency by organizing and maintaining a well-structured filing system.
  • Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
  • Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
  • Improved customer satisfaction by addressing inquiries promptly and professionally.

Education

High School Diploma -

Elliott Alternative Education
Modesto, CA
05-1999

Skills

  • Customer service
  • Office management
  • Office administration
  • Data entry
  • Employee supervision
  • Operations management
  • Employee training
  • Problem-solving
  • Attention to detail
  • Teamwork and collaboration
  • Troubleshooting
  • Equipment operation
  • Forklift operation
  • Hand and power tools

Timeline

Office Manager

Baylor Services Inc
05.2007 - Current

Office Worker

Long Beach Mortgage
01.2005 - 04.2007

Office Worker

Washington Mutual Bank
06.2000 - 12.2004

High School Diploma -

Elliott Alternative Education
Julian Hernandez