Julian Hunter
Chicago,IL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Shift Lead Manager
McDonald's
07.2020 - 07.2023
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Education
Associate of Arts - Liberal Arts And General Studies
Lake Land College
Mattoon, IL05.2017
Skills
- ran didactic groups: Ran groups that interacted with individuals who were dealing with homelessness, and substance abuse disorders
- communication: Ability to articulate information in a clear,and professional manner
- documents: i know my way around microsoft word,and microsoft XL I had to make out schedules,daily activity logs,cash sales sheets as well
- Coaching and Mentoring: worked with youth under the age of 18 I helped, and showed youth workers the right way to work around the job
- understanding: I went through a homeless situation as having to jump home to home because my mom couldn't hold a home so me,and my brothers stayed with our grandmother
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
Shift management
My shift management consist of me leading crowd and making goal times,and daily task requirements. Helping point out safety pathways,ensuring my team new the days responsibilities.
Languages
Spanish
Limited Working
Timeline
Shift Lead Manager
McDonald's
07.2020 - 07.2023
Associate of Arts - Liberal Arts And General Studies
Lake Land College
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