JULIAN Ibrahim
Vaughan,,Ontario
Summary
NCA-certified, First-Class Honors LLB graduate, with 15 years of customer service experience seeking an articling position. I have a proven ability to handle a wide range of administrative and legal tasks, ensuring compliance with deadlines and legal requirements. With three months of experience as an articling student in personal injury law, I have drafted motions, demand letters, and managed client relations. Areas of interest include family law, personal injury, civil litigation, immigration, real estate, corporate law, criminal law, and wills and estates.
Overview
16
16
years of professional experience
Work History
Board Member
Nio Consulting Group Ltd
, Canada/US
01.2018 - Current
Articling Student
Algieri-Boileau Legal
Vaughan, Canada
06.2024 - 09.2024
- Assisted with the preparation of legal strategies and arguments for personal injury cases.
- Drafted and edited client correspondence, demand letters and legal memoranda.
- Conducted witness interviews and prepared summaries for attorney use.
- Researched and analyzed case law to support legal arguments for various cases.
- Attended court proceedings with attorneys.
- Coordinated medical records requests from physicians and hospitals.
Accounting Coordinator and Office Clerk
Rogers Partners LLP
Toronto, Canada
09.2023 - 05.2024
- Filed financial records, reconciled bank statements with the general ledger, updated and maintained accounting databases, and processed backups, billing, and timekeeping.
- Researched records, court files, and other legal documents.
- Processed accounts receivable and payable transactions, including journal entries and bank deposits.
- Prepared monthly account reconciliations for multiple entities.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
Technical Support Advisor
Teleperformance Apple Division
Remote, Canada
10.2022 - 04.2023
- Identified, researched and resolved technical issues for customers.
- Provided support to customers via telephone, email and online chat.
- Responded to customer inquiries in a timely manner while adhering to service level agreements.
Manager
Symposium Restaurant and Lounge
Woodbridge, Canada
02.2009 - 05.2019
- Managed a high-volume restaurant, improving all controllable costs, maximizing financial performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
Customer Service Representative
TD Canada Trust
Toronto, Canada
04.2016 - 12.2018
- Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and sales
Education
LL.B - Law
Bangor University
United Kingdom06-2021
BA (incomplete) - History
York University
Toronto, CA01-2019
Skills
- Civil Litigation
- Legal Research
- Client relations
- Communication
- Organization
- Multitasking
- Legal software platforms
- Trilingual (English, Spanish, and Arabic)
Languages
Proficient, Native, Proficient
Languages
English
Native/ Bilingual
Spanish
Professional
Arabic
Professional
Affiliations
- Golf
- Brazilian Jiu-Jitsu
- Movies
- Traveling
- Reading
Timeline
Articling Student
Algieri-Boileau Legal
06.2024 - 09.2024
Accounting Coordinator and Office Clerk
Rogers Partners LLP
09.2023 - 05.2024
Technical Support Advisor
Teleperformance Apple Division
10.2022 - 04.2023
Board Member
Nio Consulting Group Ltd
01.2018 - Current
Customer Service Representative
TD Canada Trust
04.2016 - 12.2018
Manager
Symposium Restaurant and Lounge
02.2009 - 05.2019
LL.B - Law
Bangor University
BA (incomplete) - History
York University
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