Summary
Overview
Work History
Education
Skills
Timeline
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Julian Isaac

Fort Lauderdale,FL

Summary

Experienced bilingual Retail Associate. Excellent interpersonal skills allow me to provide relationship building and customer service. Even though I work well independently, I enjoy working in a team where we all have to work together to achieve a desired goal. I thrive in environments with structure and order. Effective in following guidelines and adhering to protocols and procedures that are clearly outlined. My computer proficiency is advance as I have built my own computer and I am able to troubleshoot technical problems effectively.

Overview

5
5
years of professional experience

Work History

Camera Operator

Dillards
11.2022 - Current
  • Responsible for minimizing theft, fraud, inventory shrinkage and any other activity that could result in a loss to the store
  • Catch theft through conducting CCTV surveillance and monitoring shoppers
  • Assist in identifying through store audits problem areas
  • Training in detecting body language associated with possible criminal activity
  • Communicate with security personnel possible criminal activity or in progress.

Style Advisor

Target
03.2022 - 10.2022
  • Delivered an unbeatable guest experience through welcoming interactions and extensive product knowledge with a reputable established branded company
  • Working for a 'Fortune’s 100 Best Companies to work for in 2023' which supports employee mental and physical and financial health
  • Determine customer 'Guest' needs and answer questions to identify the right solution
  • Target emphasizes on actually understanding the customer needs and finding the best possible solutions
  • This allowed me to developed great active listening skills
  • Ability to work in a fast-paced unpredictable environment while meeting the customer needs
  • Sawgrass Mall is one busiest mall in country and this providing me with a unique experience
  • It also gave me the opportunity to experience working with a very large team of employees
  • As the first frontier representative for the brand, clear communication of product knowledge, greeting people and engaging in small talk verbal communication were some of the top skills I developed
  • Target places great emphasis in making employee interactions with their guest a very personal experience in an effort to stand out from competitors
  • Participated in employee training with the mission of creating the 'bringing joy to everyday shopping' they strive for
  • Stocking shelves and tidying up displays
  • Scan, handle and move merchandise efficiently, restocking shelves, and safely including frequently lifting or moving merchandise
  • Learned proper store protocol, merchandising of inventory, loss prevention tactics and customer interaction skills
  • Flexible to adapt to everchanging work schedules to meet business needs.

Sales Associate

H&M
09.2020 - 03.2022
  • Had the opportunity to be mentored by a management which allowed me to experience additional responsibilities and the ability to delegate task among team members
  • Participated in the designing of shelves by choosing the visual marketing content of the store
  • As an assigned Style Advisor, I contributed with my fashion expertise to suggest styles to customers
  • Delivered the best customer experience which contributes to the store’s sales and profit
  • Maximize sales opportunities and profitability of the store by leading with clear actions
  • Offered customers assistance and share product and fashion knowledge
  • Used the 5 demands eye contact, smile, name badge, hello and thank you
  • Develop strategies to counter attack stiff competition from rival fast fashion retailers by emphasizing we offered fashion and quality at the best price in a sustainable way
  • Drive sales through the engagement of customers, suggestive selling, and sharing product knowledge
  • Direct customers by escorting them to racks and counters, greet and receiving customers in a welcoming manner
  • Alert management of potential security concerns
  • Assist with inventory, including receiving and stocking merchandise
  • Keep customer informed of current sales, preferred customer sales and potential interest.

Style Advisor

Regal Entertainment Group
06.2019 - 03.2020
  • As my first job, working at Regal Movie Theater taught me the basic and important trait of Responsibility
  • Assignments included working in both ticket sales and the concession stand
  • As a result of little oversight, I developed strong independence and self-reliability
  • The experience of working Block Buster movies, allowed me to perform successfully within a higher required level of team work and effective communication skills within a fast pace environment.

Education

High School Diploma -

Western High School
Davie, FL
06.2021

Skills

  • Experienced bilingual Retail Associate
  • Excellent interpersonal skills allow me to provide relationship building and customer service
  • Even though I work well independently, I enjoy working in a team where we all have to work together to achieve a desired goal
  • I thrive in environments with structure and order
  • Effective in following guidelines and adhering to protocols and procedures that are clearly outlined
  • My computer proficiency is advance as I have built my own computer and I am able to troubleshoot technical problems effectively
  • Camera Maintenance

Timeline

Camera Operator

Dillards
11.2022 - Current

Style Advisor

Target
03.2022 - 10.2022

Sales Associate

H&M
09.2020 - 03.2022

Style Advisor

Regal Entertainment Group
06.2019 - 03.2020

High School Diploma -

Western High School

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Julian Isaac