Julian Jerry
Wilmington,DE
Summary
Dealer-facing performance professional specializing in improving dealership Sales and Aftersales results through data-driven analysis and strategic consultation. Proven ability to work with independent operators to enhance customer retention, operational execution, and financial performance. Recognized for building trust, solving complex problems, and implementing practical improvements through targeted training, coaching, and on-site support.
Overview
6
6
years of professional experience
Work History
Founder / AI Solutions Developer
EngineAI
07.2024 - Current
- Designed and deployed an AI-powered customer engagement platform for multi-brand automotive dealerships to automate real-time SMS lead qualification, routing, and service appointment booking.
- Built GPT-powered conversational AI to identify vehicle intent, handle customer objections, and classify customer sentiment (95-98% accuracy est.), improving response speed and lead quality.
- Engineered vehicle make/model recognition and VIN decoding workflows supporting 2,000+ vehicle models (est.), improving identification accuracy for sales and service interactions.
- Automated lead qualification and appointment-setting across 10+ dealership campaigns (est.), enabling teams to focus on high-intent sales and service customers.
- Designed consent-based customer journey logic aligned with TCPA/FCC compliance while maintaining strong SMS engagement rates.
- Created a dealer-facing administrative dashboard for campaign control, lead tracking, and performance analytics.
- Specialized in Stellantis (Chrysler, Dodge, Jeep, RAM, Alfa Romeo) dealership environments; also supported Ford, Honda, Chevrolet, and GMC.
Cofounder, Sales & Operations Manager
DESOL
01.2023 - 06.2024
- Led all sales operations across Delaware and Pennsylvania, supporting sustained company growth and market expansion.
- Negotiated financing partnerships with major institutions to secure project funding and maintain healthy cash flow.
- Oversaw end-to-end operational execution including sales coordination, customer experience, scheduling, and field team alignment.
- Recruited and trained sales and installation teams, improving execution consistency and customer satisfaction.
- Increased operational efficiency by approximately 35% through improved scheduling, workflow design, and cross-team communication.
Founder, Sales & Contract Development Lead
Sunserity
03.2021 - 01.2023
- Built and scaled a multi-state, virtual contracting sales operation across TX, FL, MA, and SC.
- Secured project funding through major banking institutions to support customer financing.
- Generated and closed leads through digital marketing and installer partnerships, improving lead-to-sale conversion by 20%+ (est.).
- Negotiated contract terms with installers and financing partners while earning a percentage of each project's gross value.
- Reduced contract turnaround time by approximately 30% through clearer proposals and faster follow-up.
Sales Representative (Top Producer)
Vivint
12.2019 - 02.2021
- Became the #1 sales representative in the office within 60 days, consistently exceeding weekly and monthly sales targets.
- Conducted 200-300+ customer consultations (est.) across NJ, FL, TX, and CA, adapting sales strategy to diverse customer profiles.
- Increased office sales productivity by 25%+ (est.) by modeling effective sales processes and assisting new representatives with training and objection handling.
- Selected to travel nationwide as a top producer to drive sales performance in competitive, high-volume territories.
Education
Business Administration - Entrepreneurship Studies
Hult International Business School
London, United KingdomLondon, United Kingdom
Skills
- Automotive Retail Exposure
- Service & Customer Engagement Support
- Dealer Relationship Management
- Territory / Area Management
- Sales & Aftersales Exposure
- Dealer Consulting & Performance Coaching
- OEM Program Alignment & Execution
- Dealer Performance Review & KPI Analysis
- Data-Driven Performance Analysis
- Process Improvement & Operational Optimization
- Workflow & Throughput Improvement
- Customer Retention Improvement Strategies
- Revenue Growth & Profitability Support
- Multi-Tasking in Fast-Paced Environments
- Executive-Level Presentations
- Motivating Independent Business Operators
International Experience
Semi-Professional Soccer Development
Marbella United & Málaga CF
Malaga, Spain
8/2016-2/2020
Relocated internationally at age 16 to train and compete in men's semi-professional programs; returned to the U.S. due to COVID-19-related national border closures.
Timeline
Founder / AI Solutions Developer
EngineAI
07.2024 - Current
Cofounder, Sales & Operations Manager
DESOL
01.2023 - 06.2024
Founder, Sales & Contract Development Lead
Sunserity
03.2021 - 01.2023
Sales Representative (Top Producer)
Vivint
12.2019 - 02.2021
Business Administration - Entrepreneurship Studies
Hult International Business School