Developed relationships with potential buyers through phone calls and emails.
Conducted test drives for prospective buyers.
Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
Greeted customers at arrival to build positive relationships and discuss vehicles.
Prepared merchandise for purchase or rental.
LEGAL ASSISTANT
Kiernan Trebach
Ft. Lauderdale, Florida
01.2020 - 01.2023
I manage documents and files, also scheduling appointments and court dates, and communicating with clients and other parties involved in legal matters.
Ordered materials needed by attorneys throughout the duration of a case.
Prepared summaries of depositions, interrogatories and testimony for attorney review.
Processed incoming mail on a daily basis.
Oversaw legal team appointments, hearings and depositions schedules.
Corresponded daily with clients, insurance adjusters, doctors and attorneys.
FRONT DESK
The Yathc Club at the Portiño
Miami Beach, Florida
10.2017 - 12.2020
Every shift we greet our tenants by their names
We communicate with all of our stagf member by radio
I organized the packages when Amazon and other carries arrives at the condominium
I report everything happens during my shift on a shift report
Logged visitor names into the shift report
Night auditor we do a package check
I made reservations for tenants for renting the gazebo and tennis court.
Office Assistant
Holiday Inn Express Hotel Suites
Orlando, Florida
06.2015 - 03.2018
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Managed inventory of office supplies and placed orders when needed.
Maintained an organized filing system of paper documents and electronic files.
Greeted visitors in a professional manner and provided assistance when necessary.
Answered phone calls and directed them to appropriate personnel.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Provided customer service, addressing inquiries and resolving issues promptly.
Education
GED -
Hillgrove High
Skills
Customer assistance
Reservation Management
Problem Solving
Customer Service Experience
Problem-Solving Abilities
Procient in legal research and drafting legal documents for attorneys and clients
Excellent communication skills in liaising with clients, opposing counsel, and court personnel
Achieved 120% sales target by developing strong client relationships and implementing effective sales strategies
Secured key accounts through persuasive communication and product knowledge presentations
Achieved monthly sales targets by utilizing effective communication and negotiation skills
Provided exceptional customer service to build lasting relationships and increase customer loyalty