Julian Katzmark

As a House Manager at a recovery house, I oversee the daily operations to create a supportive and structured environment for our residents. My key responsibilities include:

• Intake Management: Facilitating the intake process for new clients, ensuring that all necessary documentation is completed accurately and efficiently. This includes assessing individual needs and tailoring support to foster their recovery journey.
• Client Oversight: Monitoring residents' progress and well-being, providing guidance, and maintaining a positive living environment. I ensure that house rules are followed and promote a sense of community among residents.
• Relapse Management: Identifying and addressing potential relapse situations with sensitivity and professionalism. I work collaboratively with clients to create action plans that support their recovery goals and provide resources for additional help when needed.
• Personal Belongings Processing: Managing the intake and organization of clients' personal belongings, ensuring that items are stored securely and appropriately. I assist clients in sorting through their belongings, providing support and understanding during what can be a challenging time.

Through my role, I strive to empower residents by fostering a safe, respectful, and encouraging atmosphere that promotes long-term recovery and personal growth.

• Maintained confidentiality of client information, adhering to ethical standards and legal requirements for the protection of sensitive data in a professional setting.
• Established rapport with diverse clientele for better communication while addressing their individualized concerns around substance abuse issues.
• Implemented relapse prevention strategies by identifying triggers, developing coping skills, and creating personalized action plans for each client''s unique situation.
• Provided empathetic support during crisis intervention situations, deescalating tensions and facilitating appropriate resolutions.
• Assisted in the development of customized discharge plans, ensuring smooth transitions from residential facilities to outpatient care or community support programs.
• Contributed to a multidisciplinary team by providing valuable insight for comprehensive care planning and decisionmaking.
• Maintained accurate client records to ensure continuity of care across different service providers within the facility or community support network.

As a Housing Coordinator at Agate Housing Services, I play a crucial role in supporting clients in their housing journey. My daily responsibilities include:

• Intake Process Management: Efficiently handling intake paperwork to ensure that all client information is accurately recorded and processed. This involves reviewing application forms, verifying documents, and maintaining organized records.
• Client Transportation: Providing reliable transportation for clients by picking them up and dropping them off at their assigned group homes. I prioritize client safety and comfort during each trip, fostering a supportive atmosphere.
• Client Support: Serving as a point of contact for clients, addressing any questions or concerns regarding their housing situation, and providing encouragement and guidance throughout their stay.

• Developed strong relationships with local community resources to provide additional support services for residents in need.
• Collaborated closely with clinical teams to ensure that each resident received the appropriate level of care and support during their stay.
• Managed financial aspects of the recovery house operations including budgeting, expense tracking, billing, and revenue collection from residents or insurance providers.
• Led educational workshops for residents on topics such as life skills, relapse prevention, and healthy coping strategies.
• Ensured compliance with state regulations by diligently reviewing documentation, attending mandatory training sessions, and performing self-audits regularly.
• Coordinated volunteer programs for increased community involvement among residents while also promoting teamwork within the house setting.
• Boosted referral numbers from local hospitals and clinics through effective networking efforts with professionals in the addiction treatment field.
• Reduced relapse rates by coordinating with external healthcare providers to ensure continuity of care for each resident.