Driven and service-oriented professional with a proven track record at LaMar Coastal Cleaning, excelling in relationship building and time management. Leveraged a detail-oriented approach and bilingual capabilities to enhance client satisfaction and secure repeat business. Demonstrated expertise in Microsoft Office and staff training, contributing to efficient operations and team collaboration.
Provided Uniform cleanings to hotels, offices, and other commercial buildings.
Clean and tidy all areas to the standard of cleanliness within time limits
Follow the standard unit appearance
Follow the company standards of friendly hospitality while adhering to guidelines and procedures.
knowledge of the appropriate chemicals and supplies according to the procedures.
Maintained elevators, glass, and planters in public areas such as the lobby, pool, and public restrooms.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed day-to-day business operations.
• Stepped in and support manager and team • Delivered excellent customer service in every circumstance.
Assisted the Housekeeping department to ensure a clean and safe environment for new guests.
Informed housekeeping supervisor of any issues related to the property in general.
Assisted in training new housekeepers and inspectors.
Ensured that the property is well maintained and free of damages.
Keep records of supplies placed in properties.
Respond to any request or issue in a timely manner.
Places work orders if necessary.
Constant communication with managers and housekeepers.