Julian Lutz
Lake City,MI
Summary
Proven CCTV Support Engineer with a track record of deploying advanced security solutions for Wachter, Inc. Excelling in Cisco and Juniper systems, I enhanced enterprise security through innovative scripting and efficient problem-solving. Skilled in project coordination and technical documentation, I significantly improved system reliability and support efficiency.
Overview
5
5
years of professional experience
Work History
CCTV Support Engineer
Wachter, Inc.
06.2022 - Current
- Configured and deployed new CCTV installments on major retailer enterprise systems
- Cisco and Juniper switch/router configuration
- Troubleshooting physical and software issues
- Support field technicians and project managers with technical issues
- Maintained and updated documentation
- Automated certain tasks via Python and PowerShell scripting
Public Notice Representative
Gannett, Inc.
08.2021 - 04.2022
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Data Entry Specialist
Courthouse Concepts, Inc.
05.2019 - 03.2021
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
Education
High School Diploma -
Fayetteville High School
Fayetteville, ARSkills
- Cisco
- Juniper
- Remote Support
- Network Troubleshooting
- Project Coordination
- Technical Documentation
- Scripting Languages
- System Configuration
Timeline
CCTV Support Engineer
Wachter, Inc.
06.2022 - Current
Public Notice Representative
Gannett, Inc.
08.2021 - 04.2022
Data Entry Specialist
Courthouse Concepts, Inc.
05.2019 - 03.2021
High School Diploma -
Fayetteville High School
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